26
TROUBLESHOOTING
Burner will not
light using
igniter
LP gas tank valve is closed
LP gas tank is low or empty
LP gas leak
Battery needs to be changed
Electrode and burners are wet
Electrode cracked or
broken — sparks at crack
Wire loose or disconnected
Wire is shorting (sparking)
between igniter and electrode
Bad igniter
Make sure regulator is securely attached to
the LP gas tank per “Installing LP Gas Tank,”
then turn LP gas tank valve to “OPEN”
Exchange, refill or replace LP gas tank
1. Turn LP gas tank valve to “CLOSED”
2. Wait 5 minutes for gas to clear
3. Follow “Checking for Leaks” section
Replace the “AAA” battery
(follow assembly step for inserting battery)
Wipe dry with cloth
Replacement part(s) may be needed contact Customer
Care at 1-855-HD-HAMPTON
Replacement part(s) may be needed contact Customer
Care at 1-855-HD-HAMPTON
Replacement part(s) may be needed contact Customer
Care at 1-855-HD-HAMPTON
Replacement part(s) may be needed contact Customer
Care at 1-855-HD-HAMPTON
LP gas leak
1. Turn LP gas tank valve to “CLOSED”
2. Wait 5 minutes for gas to clear
3. Follow “Checking for Leaks” section
No gas flow
Coupling nut and regulator
not fully connected
Obstruction of gas flow
1. Clear burner/venturi tube
2. Check for bent or kinked hose
Turn the coupling nut about one-half to three-quarters
additional turn until solid stop. Tighten by hand only —
do NOT use tools
Disengagement of
burner to valve
Re-engage burner and valve
Spider webs or insect nest
in burner/venturi tube
Clean burner/venturi tube
Burner ports clogged
or blocked
Clean burner ports
LP gas tank is low or empty
Exchange, refill or replace LP gas tank
Check if LP gas tank is empty
a. If empty, exchange, refill or replace LP gas tank
b. If LP gas tank is not empty, refer to “Sudden drop in gas flow
or reduced flame height” (see below)
Burner will not
light with match
