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Care and Cleaning
RUST
Your hose reel will give you many seasons of reliable and functional hose storage. As with any steel product, there is always the chance
for rust developing over time. Your hose reel’s finish is designed for industrial applications, but even the toughest of coatings can be
compromised by scratches. Such minor surface damage can occur in shipping despite our best efforts. We have found that most scratches
occur during assembly and/or installation. If the base metal is exposed to the elements long enough, rust will develop. We recommend that
you periodically inspect your reel for any surface damage.
Scratches can easily be repaired by using standard automotive touch-up body paint. At the end of each season, clean and then paint the
unit with a clear acrylic paint.
Two other sources of rust acceleration is exposing the reel to yard fertilizers or leaving your hose reel standing in grass. Rinse off your
hose reel after it comes in contact with freshly fertilized grass. Also, try to park your hose reel on solid ground. Leaving it standing on top of
vegetation promotes condensation on the undercarriage of the unit.
LEAKS
Your hose reel is manufactured with the finest quality components available. All components are manufactured to rigorous quality
standards not common in other consumer grade hose reels available today. When you install your hose reel, be sure the hose washers are
in place and all fittings are secure. DO NOT OVER TIGHTEN as you might damage the components. If you live in more temperate climates,
drain the unit of any residual water before storing. DO NOT EXPOSE THE UNIT TO FREEZING TEMPERATURES while water remains in the
plumbing system.
Troubleshooting
Problem
Solution
The swivel head is not rotating, causing the leader hose to kink.
Remove the leader hose and turn the square head of the swivel
several times. Apply lubricant.
Fixtures such as the galvanized tee, brass coupling, and swivel are
leaking.
Apply Teflon/Plumber’s tape and/or make sure the fixtures are
tightened.