10
Troubleshooting –
Single-Serve Side
Coffee Maker will not brew/coffee not dispensing.
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Piercing Needle may be clogged. Always remove Gray Removable
Needle Holder. Clean Piercing Needle in Lid of Coffee Maker as
shown on page 9.
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Mineral deposits have formed. Clean Coffee Maker following
directions in Care and Cleaning section.
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Too little water. Need 15 oz. (444 ml) or more.
Coffee tastes bad.
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Too much water was added or too much or too little ground coffee
was added. Change ratio of water to coffee grounds or use less
water with coffee pods.
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Poor coffee quality and freshness.
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Poor water quality. Use filtered or bottled water.
Coffee sediment in cup.
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Try a coarser grind of coffee, or add a #1 paper cone coffee filter
to Brown Removable Brew Basket. Make sure hinged Lid is closed
on Brown Removable Brew Basket.
Water on counter under unit.
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Overfilled Water Reservoir. Do not add more than 40 oz.
(1.2 l) of water. Some mugs/cups do not pour cleanly and can
dribble water down side of cup and onto counter.
Control Panel Notifications:
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CLEAN: Coffee Maker needs to be cleaned. See page 9.
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CLOSE LID: Coffee Maker Lid is not closed properly. Push Lid down
to lock into place.
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NEEDLE: Needle is clogged. Always remove Gray Removable Needle
Holder and follow “Clogged Needle” instructions on page 9.
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H2O FIL: Not enough water. Add water to Water Reservoir and press
BREW NOW I/ button to clear Display. Press BREW NOW I/
button to restart brew cycle.
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OVEr: Allow Coffee Maker to cool for 15 minutes. Make sure there is
water in Water Reservoir, and then press BREW NOW I/ button to
restart brewing cycle.
Coffee overflows from Brew Basket.
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Use Removable Brew Basket with Lid for ground coffee.
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Use a lesser amount of ground coffee. 3 tablespoons (44 ml) is
maximum amount of grounds to brew.
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When using whole bean coffee, a standard automatic drip coffee
grind will yield best results. Be careful not to overgrind, since very
finely ground coffee can cause overflow.
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Black Seal around Needle in Removable Needle Holder is missing.
Carefully place seal around needle and push until in place.
Coffee overflows from travel mug or regular mug.
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Empty mug after manually stopping brew cycle. Press BREW NOW
I/ button to start a new brewing cycle.
Coffee single-serve pod bursts.
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There is variability in single-serve pod manufacturing process
which causes some types of single-serve pods to be weaker at
seams so foil seal fails. Try a different brand.
Delay Brew feature does not work with Single-Serve side.
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Delay Brew feature is not designed to work with Single-Serve side.
Program mode is for Carafe side only.
