7
Troubleshooting
QUESTION
Doesn’t brew or
won’t heat.
Filter Basket or
Pause ’N Serve
overflows.
Longer than
normal brew time.
ANSWER
• Check to be sure power cord is firmly plugged
into a live power outlet.
• The automatic shutoff feature turns the coffee-
maker off two hours after making the coffee.
Turn coffeemaker ON.
• Excessive amounts of ground coffee will clog
the filter basket. We recommend one level
tablespoon of ground coffee per cup.
• Make sure coffee is not ground too finely. This
will clog the filter. Permanent filters are more
likely to clog than paper filters.
• Be sure to use a good quality cupcake or
basket style filter. The sides of the filter should
be upright against side of filter basket to avoid
filter collapsing.
• When using Pause ’N Serve, hot water continues
to flow into the filter basket and may overflow if
the carafe is not returned to the Keep-Hot plate
within 20 seconds.
• Make sure that carafe is fully seated on the
keep-hot plate.
• Filter basket holder must be securely closed.
• Mineral deposits can build up in the pump of
your coffeemaker. We recommend periodic
cleaning of the inside of your coffeemaker.
More frequent cleaning may be necessary,
depending upon the hardness of your water.
See “To Clean the Inside of Your Coffeemaker.”
• If using the removable reservoir, make sure the
O-ring on bottom is attached and reservoir is
firmly seated in coffeemaker’s reservoir.
Most questions you may have about your new coffeemaker can be easily
answered. This handy guide lists some common coffeemaker problems and tells
you how to correct them. If you need further assistance, please call our toll-free
customer service number listed on the front cover of this booklet, and found on
the back of the coffeemaker.
