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HV-43 user manual
hameco
18
3. Maintenance and Troubleshooting
3.1 Camera Maintenance
1) Please disconnect the camera if it is not used for a long time.
2) Use soft cloth or tissue to clean the camera cover.
3) Wipe it with a soft, dry cloth when cleaning the camera lens. Wipe it gently with a mild
detergent if needed. Do not use strong or corrosive detergents to avoid scratching the
lens and affecting the image.
3.2 Troubleshooting
1) No video output
a. Check whether USB cable connected well and power indicator light is ON.
b. Whether the machine could do self-check after restarted.
c. Restart the computer to check whether it is normal.
d. Check whether the video output cable or video display is normal.
f. Check whether the camera is well recognized by PC.
2) No image sometimes
a. Check whether USB cable connected well and power indicator light is ON.
b. Whether the machine could do self-check after restarted.
c. Restart PC.
d. Check whether the camera is well recognized by PC.
a. Check whether the camera installation position is solid.
b. Whether there is shaking machine or objects around the camera.
a. Re-match the camera and the wireless remote controller
b. Set the camera address to 1.
(The camera address would be back to 1 after restore default setting)
c. Check whether the battery is installed on the remote controller or low .
d. Check the camera working mode is the normal operating mode.
(see Table 2.2 and Table 2.3)
e. Exit the menu, the menu only displayed under MJPG/H.264/H.265 compression
format.
3) Image dithering when zoom-in or zoom-out
4) Remote Controller cannot work
