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15
SYMPTOM
CAUSE and/or CORRECTIVE ACTION
Digital Frame doesn‘t power on
The power adapter is not connected to the digital frame or electri-
cal outlet properly. Check the power adapter connection again to
make sure no problem.
Digital Frame doesn‘t power on by the
remote control
Make sure the power switch on the left side of digital frame is
pressed to the „ON” position.
Insert memory card and slideshow
doesn‘t play automatically
No picture fi les are stored in the memory card. The picture fi les
are incompatible fi le format. Compatible picture format: JPEG
Compatible.
Black bands appear around the picture
This is normal since different digital cameras take pictures in
varieties of resolutions or width x height proportion. The propor-
tion around 1024 x 679 (1.5 x 1) can fi t into the screen better. Use
a Photo Editing software to resample the picture‘s resolution or
width x height proportion.