
2 years warranty
TROUBLESHOOTING
1
4
The Status LED is not lit and
the device is shown as
disconnected on the app
This means that the device is not
connected to the Cloud
Check your
Internet connection
. If
you cannot access the Internet with a
different device on the same Wi-Fi
network check with your ISP
Check that the server is accessible at
https://hamsystems.eu
with your
browser. If it is not, check again in 5
minutes or refresh the app / webpage
Try restarting the device with the
Reset
Button
and / or with removing and re-
attaching the power. Wait for a few
minutes
Check if the device
is connected to
your Wi-Fi router / Access Point
.
If the device does not appear to be
connected, then repeat the setup
procedure and make sure that the Wi-Fi
name and password are correct. The
device may also need to be whitelisted
depending
on
your
network
configuration. Note that the device and
the app use the ports 9001 and 9002
No readings are shown or
they are too inaccurate
This is probably due to incorrect wiring
Check your wiring of the sensor cables
and that you have tightened the screws
sufficiently
Check that the sensor you are using is
not cut at any point
Check that the device is connected and
the green light is on steadily
More information about the installation
of our devices, their capabilities and the
use of our platform can be found at
https://hamsystems.tawk.help/
This product is in compliance with the
Radio Equipment Directive (RED)
2014/53/EU
and the
Restriction of
Hazardous Substances (RoHS)
Directive 2011/65/EU
and carries the
CE Mark
. The complete EU declaration
of conformity can be found at
https://hamsystems.eu/res/doc/thermo
sensex2_ce.pdf
76, 28th October, 54642, Thessaloniki, Greece
Manufacturer: Home Automation and More P.C.
ThermoSenseX2
11
Sensor
Sensor
9
10
5-12 VDC
GND
Sensor 3.3V (
Red
)
Sensor Data (
Yellow
)
Not connected
Sensor GND (
Black
)
Gen. Input 1
Gen. Input 2
Restart
Button
Setup
Button
Status
LED
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
Internet
connection via
Wi-Fi
Real-time
temperature metering
Power supplied via
micro-USB
,
terminals
or
power bank
Easy setup
Up to
2 general inputs
, e.g. for
magnetic contacts
Buzzer
alarm for local alert