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10/18/2018
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WARRANTY
The
Hallowell EMC
Model AWS
Veterinary Anesthesia Workstation
is covered under the warranty expressed
on the warranty card attached to the unit at the time of sale to the end user, which reads as follows:
LIMITED WARRANTY STATEMENT
WHAT THIS WARRANTY COVERS:
HEMC offers you a limited warranty that the enclosed subscriber unit and its enclosed accessories will be free from defects in
material and workmanship, according to the following terms and conditions:
1.
The limited warranty for the product extends for TWELVE (12) MONTHS beginning on the date of purchase of the product
with valid proof of purchase.
2.
The limited warranty extends only to the original purchaser of the product and is not assignable or transferable to any
subsequent purchaser. Only through a HEMC authorized Dealer the warranty can be transferred to the original end user.
3.
The housing, bellows and cosmetic parts shall be free of defects at the time of shipment and, therefore, shall not be covered
under these limited warranty terms.
4.
Upon request from HEMC, the consumer must provide information to reasonably prove the date of purchase.
5.
The customer shall bear the cost of shipping the product to the Customer Service Department of HEMC. HEMC shall bear
the cost of shipping the product back to the consumer after the completion of service under this limited warranty.
WHAT THIS WARRANTY DOES NOT COVER:
1.
Defects or damages resulting from use of the product in other than its normal and customary manner.
2.
Defects or damages from abnormal use, abnormal conditions, improper storage, exposure to moisture or dampness,
unauthorized modifications, unauthorized connections, unauthorized repair, misuse, neglect, abuse, accident, alteration,
improper installation, or other acts which are not the fault of HEMC, including damage caused by shipping, blown fuses, spills
of food or liquid.
3.
Alleged defect or malfunction of the product during the applicable limited warranty period not reported by the end user to
HEMC prior to the expiration of the warranty period as defined.
4.
Products which have had the serial number removed or made illegible.
5.
Damage resulting from use of non-HEMC approved accessories.
6.
All plastic surfaces and all other externally exposed parts that are scratched or damaged due to normal customer use.
7.
Products operated outside published maximum ratings.
8.
Products used or obtained in a rental program.
9.
Consumables (such as fuses).
10
. This limited warranty is in lieu of all other warranties, expressed or implied either in fact or by operations of law, statutory
or otherwise, including, but not limited to any implied warranty of marketability or fitness for a particular use.
WHAT HEMC WILL DO:
HEMC will, at its sole discretion, either repair, replace or refund the purchase price of any unit that does not conform to this
limited warranty. HEMC may choose at its discretion to use functionally equivalent reconditioned, refurbished or new units or
parts.
STATE LAW RIGHTS:
THE DURATION OF ANY IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTY OF MARKETABILITY, IS LIMITED TO
THE DURATION OF THE WARRANTY EXPRESSED HEREIN. HEMC SHALL NOT BE LIABLE FOR THE LOSS OF THE USE OF THE
PRODUCT, INCONVENIENCE, LOSS OR ANY OTHER DAMAGES, DIRECT OR CONSEQUENTIAL, ARISING OUT OF THE USE
OF, OR INABILITY TO USE, THIS PRODUCT OR FOR ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, INCLUDING
THE IMPLIED WARRANTY OF MARKETABILITY APPLICABLE TO THIS PRODUCT.
Some states do not allow the exclusive of limitation of incidental or consequential damages or limitations on how long an
implied warranty lasts; these limitations or exclusions may not apply to you. This warranty gives you specific legal rights and
you may also have other rights which vary from state to state.
HOW TO GET WARRANTY SERVICE:
To obtain warranty service, you may contact us by telephone, fax or email at:
Tel. 1-413-445-4263, Fax. 1-413-496-9254 or [email protected].
Visit www.hallowell.com
Correspondence may also be mailed to:
Hallowell EMC
239 West Street
Pittsfield, MA 01201
Prices, terms, and product specifications are subject to change without notice.