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ASSEMBL

Y INSTR

UCTIONS

MADE IN CHINA

Top view

Side view

Fig. C

9. Customize your tree by adding Christmas cards, family photos or other special

decor onto the display branches. 

Fig. D

1. Unplug power cord from the wall outlet first and then remove all ornaments and decorations.
2. Disassemble the tree from the top to the bottom. Start with the tree top and gently lift straight up to

remove from section below and fold all branches toward the pole.

3. Continue by gently lifting straight up each section(s) from the section

below and fold all branches toward the pole until the bottom section
is removed from the tree stand. Cover the protective cap on the poles
to avoid damaging the internal parts. (See Fig. D)

4. Carefully place all tree sections into shipping box and tape it shut.
5. When not in use, please store your tree in a cool, dry place away from

sunlight. Exposing your tree toexcessive heat or humidity may damage your tree.

STORAGE INSTRUCTIONS

 For Pre-lit Trees, If The Tree Does Not Illuminate
1. Please check to make sure that all plugs are properly connected and power cord is plugged into the

wall outlet. (If the tree comes with a foot pedal, try stepping on the on/off button).

2. Turning the poles gently to make sure pole to pole are connected into place.
3. Check for loose connection between light string plugs and extension cords.
4. Please check for loose, broken or missing light bulbs and replace as needed.
Loose Hinge Pin
1. Extra hinge pins are included for repairing the hinges. Place the branch into the slot of the bracket.
2. Insert a new hinge pin through the hole and secure using the retainer washer. (See Fig. E)

TROUBLE SHOOTING TIPS

Each tree includes hinge pins/washers, and for pre-lit
trees spare bulbs are also included. If extra parts are 
needed, please contact our customer service
center.

SPARE PARTS

Fig. E

CUSTOMER SERVICE FOR CHRISTMAS TREES

For any questions, assistance, or missing parts, Do Not Return To Place Of Purchase. Please contact 
us at 1-888-919-0070 or visit our website at www.polygroup.com. One of our customer service 
representatives will be happy to assist you.

TREE ID# IS LOCATED ON END PANEL OF BOX. TREE ID# IS REQUIRED WHEN REQUESTING REPLACEMENT PARTS.

Customer Name: 

Address:(No P.O. Boxes) 

City & State: 

Zip Code: 

Day Phone: 

Date Purchased: 

Tree ID#: 

Tree UPC#: 

Store Purchased: 

Specify Problem: 

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