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TROUBLESHOOTING 

If in any doubt or for more help and guidance on

 

the installation and operation of your HDC please 
do not hesitate to contact our technical helpline 

0113 2137452 or at [email protected]

 

26 

PROBLEM 

REASON 

SOLUTION 

 

 

SD CARD ERROR ‐ SEE 

TROUBLESHOOTING GUIDE 

 

 

SD card too slow 

 

Check SD card matches 
specifications  shown  in 
the user manual 

SD card faulty 

Replace SD card 

 

Dash cam faulty 

Please contact technical 
helpline 0113 2137452 

 

 
 

 
 

Dash cam not recording 

 

 

 

Card is Full 

 

Change dash cam loop 
settings Menu > Video 
Length
 

Format SD Card Menu 
(Setup) > Format MicroSD 
Card
 

 

Unsuitable MicroSD card 

Check card type is correct 
and suitable for dash cam 

G‐Sensor setting too high 
which has filled the card up 
too quickly 

 

Adjust dash cam settings 
Menu > G‐Sensor 

 

 
 

Dash

 cam not powering up 

 

 

Power supply not 
connected to 12v Socket 

 

Ensure power supply is 
plugged in and ignition is on 

12V Socket dirty so not 
making clean contact 

 

Check and clean 12v Socket 

Faulty power supply / Dash 
cam 

Please contact technical 
helpline 

 

Dash cam falling down from 
windscreen 

 

Glass is greasy or dirty 

Clean glass and ensure it is 
dry before attempting to 
refit 

Video Image is blurred 

Protective sticker on lens 

Remove film before use 

 

 

Содержание HDC100

Страница 1: ...halfords MyHDC...

Страница 2: ...or water under any circumstances doing so may result in the risk of electric shock or fire Do NOT perform servicing other than that contained in the instruction manual unless you are qualified to do...

Страница 3: ...RES 4 CONTROLS 5 8 GETTING STARTED 9 FORMATTING MEMORY CARD 9 INSTALL POWER CABLE 10 INSTALL DASH CAM MOUNT 10 11 INSTALL REAR CAMERA 11 12 APP 12 12 12 19 20 20 21 INSTALLING USING MODES VIDEO PHOTO...

Страница 4: ...PACKAGE CONTENTS HDC100 HDC200 HDC300 HDC400 HDCR 3...

Страница 5: ...ium Lithium lithium lithium N A AutoS topI Start m m m VIS V S ShockSensorfileprotection YES YES YES YES Aud i orecording YES YES YES YES N A Mount Magnetic mount with suction cup Magnetic mount with...

Страница 6: ...ard here MENU BUTTON MODE BUTTON SNAPSHOT BUTTON Press to enter dash cam settings menu long press to switch modes during recording press to take instant snapshot DOWN BUTTON Use to navigate menu REC B...

Страница 7: ...roSD Card here REAR CAMERA HDCR CONENCTION HDC300 ONLY Plug rear camera HDCR cable into here LOCK FILE BUTTON Press once to lock current recording file MIC Records audio during video recording MENU BU...

Страница 8: ...to hard reset the dash cam SNAPSHOT BUTTON POWER BUTTON Press once to take snapshot during recording Hold to switch ON OFF MEMORY CARD SLOT Insert MicroSD Card here DIRECT TO WINDOW ADHESIVE MOUNT En...

Страница 9: ...C400 1 DIRECT TO WINDOW ADHESIVE MOUNT Ensure glass is clean and dirt free before mounting ADJUSTABLE MOUNT Adjust accordingly to fit the slope of rear window POWER AND VIDEO CABLE This allows connect...

Страница 10: ...ower off the camera before inserting or removing the card SD CARD ERROR SEE TROUBLESHOOTING GUIDE If the above error is shown on your dash cam screen please see troubleshooting guide Page 26 FORMATTIN...

Страница 11: ...lly power on once power is available For most vehicles this will happen when the ignition is switched on Connect power adapter plug to vehicle 12 24 volt accessory socket INSTALLING DASH CAM MOUNT HDC...

Страница 12: ...ase ensure you have Dash Cam in correct position before applying adhesive mount to windscreen Check positioning before fully fitting Mount can be turned round depending on the angle of your windscreen...

Страница 13: ...e in required area The rear camera will automatically power on once power is available to the main dash cam For most vehicles this will happen when the ignition is switched on INSTALLING APP Download...

Страница 14: ...R THE FIRST TIME Dash cam default password 66668888 For HDC100 200 300 400 1 2 3 4 5 Ensure you are within 2metre range of your dash cam Switch mobile device Wi Fi ON On dash cam select Menu setup Wi...

Страница 15: ...cam Select to view Video Picture Locked files G Sensor triggered files Press to download your selected file from your dash cam Once downloaded your selected video you can then playback through the AP...

Страница 16: ...button will allow you to open up all the APP s installed on your mobile device to allow sharing Select the one you are wanting to use please be aware file size limitations vary from APP to APP so we a...

Страница 17: ...ll be shown under DOWNLOADED RECORDINGS In this menu you can view share and delete your saved files 3 JOURNEY INFO HDC300 HDC400 ONLY Using the GPS feature built into the HDC300 HDC400 you can see rel...

Страница 18: ...ty to achieve longer recording time but at a reduced quality image Add date stamp to your recording have audio recording enabled or disabled and have your screen avoid distraction when driving Adjust...

Страница 19: ...age as being seen by the dash cam Start stop recording Press record button to start or stop recording live with dash cam View recordings Select to view recordings list Take snapshots Press when video...

Страница 20: ...6 TROUBLESHOOTING During use of your dash cam if you have any issues check this screen for FAQ s on how to resolve any problems see user manual Page 26 19 Cc vvxcvddvvvv...

Страница 21: ...e highest your HDC supports To change this on the dash cam select Menu Resolution VIDEO LENGTH Your HDC will allow recordings of OFF 3minutes or 5 minutes file sizes This allows your camera to record...

Страница 22: ...play back your content on the Dash Cam s display HDC100 HDC200 HDC300 You can also play back content by inserting the microSD with SD card adapter card directly into a device such as a computer or com...

Страница 23: ...H CAM FILES Click on file you wish to view Press PLAY icon to start playback COMPUTERPLAYBACK To download files to a computer using a card reader sold separately Connect the card reader to the compute...

Страница 24: ...ng press HDC100 only Press the REC OK button to save the changes To change this select Menu Setup Date Time G SENSOR G Sensor sensitivity can be adjusted This is what detects forces which will automat...

Страница 25: ...every 2 4weeks DEFAULT SETTINGS To return dash cam to original factory default settings select Menu Setup Default Settings FIRMWARE VERSION To view the current firmware version on your dash cam select...

Страница 26: ...switched off by the user SCREENSAVER MODE HDC100 HDC200 HDC300 only This setting allows you to switch the screen off when not required Short press of power button MODE CHANGE HDC100 This allows chang...

Страница 27: ...ettings Menu Video Length Format SD Card Menu Setup Format MicroSD Card Unsuitable MicroSD card Check card type is correct and suitable for dash cam G Sensor setting too high which has filled the card...

Страница 28: ...es and preventing any potential negative effects upon human health and the environment of any hazardous materials that the waste may contain Please Recycle Your Spent Batteries Batteries should not be...

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