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7. Fault finding
Electrically isolate the machine before any maintenance
Maintenance should only be performed by qualified personnel
Always check the indicator lights on the machine before calling maintenance staff, as simple remedies may
work.
Problem
Possible causes / resolution
Machine is not clean internally
after use
Lack of water or a failure to circulate within the machine. Check that
the main water solenoid valve is operating.
Make sure that the main isolating valve is open. Is the water isolator
service valve in
the ‘Open’ position?
Check that the pump is working.
Underside of lid has a deposit
after use
Check for foreign matter in the gap of the vent in the centre of the lid.
If this is blocked, remove the vent, clean it and replace it.
The jet gap must be the same around its circumference.
If the problem is with the pump you will require an exchange unit for
this part.
Lid seal is leaking
Check that the lid seal sits centrally on the lid gasket. Adjust and
rectify, before making any adjustments to the latch mechanism.
Remove any scum that has accumulated around the lid/hopper seal
area.
Unable to open lid
Power failure.
Auto-opening & Closing: The latch actuator is in the fully latched
(locked) position.
Manual Close: A solenoid on the latch mechanism locks the lid.
In both instances, the lid cannot be opened until:
Power to the machine has been restored or by releasing the Striker.
Step 1. Remove the front cover.
Step 2. Remove the 2 x Countersunk screws fastening the striker.
Step 3. Lift the lid up by hand. The striker will lift with the lid.
Step 4. Remove the 6 x Screws from the top cover.
Step 5. Remove the top cover.
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