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9-Troubleshooting
EN
24
Problem
Cause
Solution
F3
Temperature sensor - error.
Contact the After sales service.
F4
Heating error.
Contact the After sales service.
F7
Motor - error.
Contact the After sales service.
FA
Water level sensor error.
Contact the After sales service.
FC0, FC1 or
FC2
Abnormal communication error.
Contact the After sales service.
Unb
Unbalanced load - error.
Check a
.
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b
d
n
Reduce the load.
9.3 Troubleshooting without display code
Problem
Cause
Solution
Washing machine
fails to operate.
Programme is not yet started.
Door is not properly closed.
Machine has not been switched on.
Power failure.
Child lock is activated.
Check programme and start it.
Close the door properly.
Switch the machine on.
Check power supply.
Deactivate child lock.
Washing machine
water.
No water.
Inlet hose is kinked.
Water pressure is less than 0.03
MPa.
Door is not properly closed.
Water supply failure.
Check water tap.
Check inlet hose.
Check water pressure.
Close the door properly.
Ensure the water supply.
Machine is draining
Height of drain hose is below 80
cm.
Drain hose end could reach into
water.
Make sure that drain hose is
properly installed.
Make sure the drain hose is not
in water.
Drainage failure.
Drain hose is blocked.
Drain hose end is higher than 100
cm above
fl
oor level.
Unblock drain hose.
Make sure that drain hose is
properly installed.
Strong vibration
while spinning.
Not all transportation bolts have
been removed.
Appliance has no solid position.
Machine load is not correct.
Remove all transportation
bolts.
Ensure solid ground and a ev-
elled position.
Check load weight and balance.
Operation stops
before completing
wash cycle.
Water or electric failure.
Check power and water supply.
Operation stops for
a period of time.
Appliance displays error code.
Problem due to load pattern.
Programme performs soaking cycle
Consider display codes.
Reduce or adjust load.
Cancel programme and restart.
Fb
Machine leakage.
Open drain pump to drain,Shut down the machine.
Contact the After sales service.
Содержание HW100-B14876
Страница 1: ...EN User manual Washing machine HW80 B14876 HW100 B14876 ...
Страница 33: ...EN 12 Customer service 33 ...
Страница 34: ...34 GB ...
Страница 35: ...35 GB ...
Страница 36: ...HW80 100 B14876_V02_EN_190130 0020508374AA ...