18
PROBLEM
POSSIBLE CAUSE(S)
SOLUTION
The door is blocked
open.
Rearrange or remove items that
are blocking the door from closing
completely.
Door does not
close
Refrigerator is not level
or door is not aligned.
Level refrigerator or align the door.
The door is blocked
open.
Rearrange or remove items that
are blocking the door from closing
completely.
Food
temperature
is too warm
The door is opened
frequently.
Limit door openings.
A large load of food was
recently added.
Allow time for recently added warm
food to cool.
The door is not sealing
properly.
Clean door gasket. See “Cleaning.”
The control is not
set to a cold enough
temperature.
Adjust the temperature control to a
colder setting.
Food
temperature
is too cold.
The control is set to a
too cold setting.
Adjust the temperature control to a
less cold setting.
Refrigerator
has an odor
The refrigerator needs
cleaning.
Clean the refrigerator. See
“Cleaning.”
Food is improperly
wrapped or sealed and
is giving off odor.
Wrap and seal food tightly before
storing in the refrigerator.
Gurgling
sound
Refrigerant circulating
through the cooling
coils.
This sound is normal.
Clicking
The temperature
control cycling on and
off.
This sound is normal.
Popping or
Cracking
sound when
compressor
comes on
The refrigerator is not
level.
Level the refrigerator. See “Leveling.”
If the floor is uneven, you may need to
place metal or wood shims under part
of the refrigerator.
The refrigerator is
touching a wall.
Move the refrigerator away from the
wall and re-level, if necessary.
FOR MORE HELP, VISIT HAIERAMERICA.COM OR CALL THE
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