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26
PROBLEM
POSSIBLE CAUSE(S)
SOLUTION
Water will not
drain from
washer
Drain hose is not properly
connected to the washer.
Reconnect drain hose to the
washer.
Drain hose is not
positioned properly.
In order to drain properly, the top
of drain outlet must be at least
39” (99 cm) above the floor.
Sink or drainpipe is
clogged.
Remove blockages from the sink
or drainpipe.
NOISE
PROBLEM
POSSIBLE CAUSE(S)
SOLUTION
Thumping Sound
Wash load may be
unbalanced.
Pause the washer and
redistribute items in the wash
basket.
Rattling or
Clanking
Foreign objects may be in
the washer.
Stop the washer and check for
keys or coins.
Squealing
Washer may be
overloaded.
Stop the washer and remove
part of the wash load.
Vibration
Washer may not be level.
Check that all 4 feet are resting
firmly on the floor and that the
washer is level.