Trouble shooting
Troubles
Possible reasons
Resolution
Is the power plug connected?
Put the plug in the socket.
Unit doesn’t
work
Water tank is full or water tank is
not assembled well.
Pour away the water in
water-tank, and put water
tank into the unit.
Operation temperature is too low
or too high
Use this dehumidifier under
the environment 5-32
℃
Operation temperature or humidity
is too low
Under
dry
environment,
dehumidifying effect will be
not so obvious.
Dehumidifying
function is ineffective
Is air outlet or air inlet blocked?
Clean the air outlet or air inlet.
No outlet air
Is filter blocked?
Clean the filters.
Is the unit laid stably?
Put the device in a flat floor.
Too loud noise
Is air outlet or air inlet blocked?
Clean the filters.
There is sound of water flow.
It is refrigerant flowing.
Water leakage
Drainage pipe is not tightly
connected.
Check the drainage pipe.
Pipe is blocked.
Clean the debris in pipe.
Evaporator
get
frosted
Operation temperature is low, the
device is in defrosting.
The
device
has
self-defrosting function, it is
not fault, after defrosting,
the device will work.
