SERVICE POLICY AND LIMITED WARRANTY
The PS0.5 Power Amplifier has been carefully engineered to
provide many years of trouble-free service. Every unit is tested
before and after a 24 hour ‘burn-in’ under load. ensuring that
any marginal component or operating condition is corrected,
and that all operating parameters are stabilized before the unit is
released for shipment.
If a problem arises, we urge you to take advantage of the
factory service facilities. Many of the components in the P505
are not readily obtainable in the field. and performance is likely
to suffer by the use of ‘similar type’ substitutions.
Priority
Service is provided for all Hafler Professional products.
Requests for technical assistance or parts replacements may be
telephoned to (609) 662-6084 from 8AM to 4PM eastern time
on weekdays. Please have the unit serial number at hand. While
we are glad to help. we do not recommend that you perform
your own service unless you have considerable technical
experience.
It is the owner’s responsibility to ship the unit prepaid to the
factory service facility. Collect shipments will be refused. Use
the complete original carton and all packing materials to ship the
amplifier. Enclose the following information:
1. The complete return shipping address. (Post Office box
numbers are acceptable only for correspondence, not for
shipment). A daytime telephone contact may be helpful if our
service department has any questions.
2. The unit serial number.
3. copy of the bill of sale, if service is expected
under the
warranty.
4. A description of the malfunction, under
occurred. and whether it is intermittent.
what conditions it
You are responsible for proper packing. Insure it for the retail
value. United Parcel Service is suggested for domestic
shipments, and is the usual carrier for its return. Units which
required service under the warranty will normally be returned by
UPS prepaid, within continental USA. Other return shipments
will be at the owner’s expense. All service work is guaranteed
for 90 days.
If you choose. you may return only the complete audio
module for service. if the fault has been isolated therein. It
should be insured for $400. Or, you can remove the power
transformer to reduce weight and the likelihood of damage in
shipment. See “Trouble Shooting Hints”. Unsolder, do not
cut, transformer leads in particular, for the transformer warranty
is voided if the leads are cut too short for re-use. The Hafler
Company will not be responsible for consequential damage
caused by removal and/or reinstallation of the module or
transformer.
WARRANTY
The P505 is warranted for three years from the purchase date.
including parts. labor and normal return shipping costs from the
service facility to the owner, within the continental USA. The
owner is responsible for shipment to the service facility. and
must submit a copy of the dated bill of sale. Warranties apply to
the original purchaser only. The warranty is void if the P5O5 has
been modified without factory authorization. or if it has been
electrically or physically abused, or if it has been used for some
purpose for which it was neither designed nor intended.
This warranty gives you specific legal rights.
have other rights which vary from state to state.
You may also
Prlnted In U S A
