FACTORY SERVICE AND LIMITED WARRANTY
If you encounter anydifficultyor have anyquestionsconcerning
your IRIS preamplifier, please call our Customer Service De-
partment weekdays, 8 am to 3:30 pm Mountain Standard time,
at 602-967-3565.
Before returning any unit to the factory for service, please call
us. All units being returned (regardless of warranty status) must
receive a Return Authorization (RA) Number. In addition, we
can offer trouble-shooting assistance that may often simplify or
even eliminate the need for factory service.
The Hafler IRIS is warranted for 3 years from date of purchase,
including parts, labor, and return shipping costs from the factory
to the owner within the Continental USA.
It is the owner’s responsibility to pay shipping (preferably UPS)
to the factory: collect shipments will not be accepted. Units
under warranty should be accompanied by a copy of a dated Bill
Of Sale. Use the original carton and all packing material, and be
sure to include a return address, and a brief description of the
difficulty, including whether it is intermittent.
This warranty gives you specific legal rights. You may also have
other rights which vary from state to state.
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