TROUBLESHOOTING
ISSUE
CAUSE
SOLUTION
The appliance is not working
after being plugged in and
switched on.
The plug is not
connected properly.
Reinsert the plug into
the wall outlet.
A smell is produced after
first use.
This is normal and does
not affect the safety of the
appliance.
None
The appliance is
excessively loud.
Either the Auger or Strainer is
not fully installed.
Switch off and unplug the
appliance. Disassemble Then
reassemble the components
correctly.
The appliance is stained
after prolonged use.
This is normal when juicing
fruit and does not affect the
quality of the juice.
None
It will automatically switch off
after 20 minutes of continuo-
us use to avoid overheating.
Wait 20-30 minutes for the
appliance to cool
before using again.
The appliance switched
off during use.
Too much food in the Juicing
Body or the food is too tough.
Switch off and unplug the
appliance. Disassemble and
remove the food before conti-
nuing (see General Tips).
Food is stuck in the
Juicing Body.
Select the Reverse Button
for 3 seconds. Unplug the
appliance and remove any
blocked food.
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