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Table of Contents

Appendix A Obtaining Support for your Product····················································································· A-1

Register Your Product···························································································································· A-1

Purchase Value-Added Services ··········································································································· A-1

Troubleshoot Online······························································································································· A-1

Access Software Downloads ················································································································· A-1

Telephone Technical Support and Repair ····························································································· A-1

Contact Us ············································································································································· A-2

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Содержание WX5002

Страница 1: ...H3C WX5002 Access Controller Installation Manual Hangzhou H3C Technologies Co Ltd Manual Version T2 080410 20090605 C 1 02 ...

Страница 2: ...SecPoint SecEngine SecPath Comware Secware Storware NQA VVG V2 G Vn G PSPT XGbus N Bus TiGem InnoVision and HUASAN are trademarks of Hangzhou H3C Technologies Co Ltd All other trademarks that may be mentioned in this manual are the property of their respective owners Notice The information in this document is subject to change without notice Every effort has been made in the preparation of this do...

Страница 3: ...and Access Controller startup 5 AC Software Maintenance Introduces the software maintenance for the WX5002 access controller covering the BootWare menu software upgrade and password loss handling 6 Maintenance and Troubleshooting Introduces problems that may occur during the startup of the WX5002 access controller and the solutions to the problems Appendix A Obtaining Support for your Product Intr...

Страница 4: ...02 1x AAA SSH ACL QoS and description of the acronyms used throughout the manual H3C WX Series Access Controller Products Web Based Configuration Manual Introduces the Web based management function of the WX series access controllers Obtaining Documentation and Technical Support To obtain up to date documentation and technical support go to http www h3c com and select your country or region Depend...

Страница 5: ... appendix Obtaining Support for Your Product Documentation Feedback You can e mail your comments about product documentation to info h3c com We appreciate your comments Environmental Protection This product has been designed to comply with the requirements on environmental protection For the proper storage use and disposal of this product national laws and regulations must be observed ...

Страница 6: ... Installing a AC onto a 19 Inch Rack 3 1 Installing a AC on a Workbench 3 2 Power Cords and Ground Wire Connection 3 3 Connecting the AC Power Cord 3 3 Connecting the Ground Wire 3 4 Console Cable Connection 3 5 Console Cable 3 5 Connecting the Console Cable 3 6 Gigabit Ethernet Interface Connection 3 7 Connecting an Ethernet Electrical Interface 3 7 Connecting an Ethernet Optical Interface 3 8 In...

Страница 7: ...nterface Parameters 5 11 Upgrading an Application Program 5 12 Maintaining Application Programs and Configurations Through Command Lines 5 13 Maintaining the AC Through the TFTP Server 5 14 Maintaining the AC Through the FTP Server 5 15 Maintaining Application and Configuration Files in BootWare 5 18 Dealing With Password Loss 5 19 User Password Loss 5 19 BootWare Password Loss 5 20 Super Password...

Страница 8: ...access points H3C WA2200 Series wireless access points and H3C WA2600 Series wireless access points developed by H3C is used to deploy a wireless LAN WLAN A WX5002 supports up to 64 APs and 2 000 wireless users Appearance A WX5002 AC provides two gigabit Ethernet electrical interfaces two gigabit Ethernet optical interfaces combo interfaces one 10 100 BASE TX out of band management interface and o...

Страница 9: ...f band management interface 10 10 100 Base TX out of band management interface 11 Link LED of 10 100 Base TX out of band management interface 12 Console interface 13 System LED 14 Alarm LED of the system 15 LED of power supply 1 16 LED of power supply 2 Rear Panel Figure 1 3 Rear panel of a WX5002 AC 1 Switch of AC power socket 2 2 Switch of AC power socket 1 3 AC power socket 2 4 AC power socket ...

Страница 10: ...cription of LEDs LED Mark Status Description Solid green AC power socket 1 provides power normally LED of AC power socket 1 PWR1 OFF AC power socket 1 does not provide power or the power supply is abnormal Solid green AC power socket 2 provides power normally LED of AC power socket 2 PWR2 OFF AC power socket 2 does not provide power or the power supply is abnormal Flashing green 1 Hz The CPU runs ...

Страница 11: ...0 Mbps interface connection succeeds Flashing yellow 6 Hz The 10 100 Mbps interface is receiving or transmitting data LED of gigabit combo interface 2 10 100M OFF The 10 100 Mbps interface is not connected or the connection fails System Specifications Table 1 3 System specifications of the WX5002 AC Item Data Dimensions H W D 43 6 440 300 mm 1 7 17 3 11 8 in Weight 4 1 kg 9 0 lb Management interfa...

Страница 12: ...ibutes Table 1 4 Ethernet optical interface attributes Description Attribute Multimode short haul 850 nm Single mode medium haul 1310 nm Single mode long haul 1310 nm Single mode long haul 1550 nm Single mode ultra long haul 1550 nm Connector SFP LC Optical fiber 62 5 μm 125 μm multimode 9 μm 125 μm single mode 9 μm 125 μm single mode 9 μm 125 μm single mode 9 μm 125 μm single mode Max transmissio...

Страница 13: ...upport the AC and its accessories z The cabinet or workbench is well earthed To ensure normal operation and a long service life of your AC install it in an environment that meets the requirements described in the following subsections Requirements on Temperature Humidity You must maintain a proper temperature and humidity in the equipment room A long term of high humidity may lead to bad insulatio...

Страница 14: ...pacitance coupling inductance coupling electromagnetic wave radiation common impedance including the grounding system coupling and the conducted interference of leads power cords signaling cables and output wires To eliminate the interferences z For the AC power supply that adopts the TN system use a single phase three wire power socket with a protection earth PE to effectively filter interference...

Страница 15: ...2 3 Installation Tools z Flathead screwdriver z Phillips screwdriver z ESD preventive wrist strap The installation tools are not provided with WX5002 AC You need to prepare them yourself ...

Страница 16: ...ing a AC onto a 19 Inch Rack Follow these steps to mount the AC onto a standard 19 inch rack Step 1 Check that the rack is sturdy and properly earthed Attach a mounting ear to both sides of the AC front panel with screws Step 2 Place the AC on a tray and slide it to a proper position along the guide rails reserving a suitable clearance between the AC and the guide rails Step 3 Fix the mounting ear...

Страница 17: ... many cases standard 19 inch racks are not available to users and ACs are often installed on clean workbenches When installing an AC on a workbench z Make sure that the workbench is flat sturdy and well earthed z Keep the environment well ventilated and reserve a clearance of 10 cm 3 9 in around the chassis for heat dissipation z Place no heavy objects on the AC z Keep at least a vertical distance...

Страница 18: ...e end of the power cord to either power socket on the rear panel of the chassis and the other end to the power supply Step 3 Install the power cord retainer for the AC power cord Insert the two ends of the power cord retainer into the slots on both sides of the AC power socket and then set the power cord into the notch of the power cord retainer Figure 3 4 Install the AC power cord retainer 1 Rear...

Страница 19: ...d of the yellow green ground wire of the AC to the grounding terminal on the grounding strip and fasten the captive nut Note that the fire main and lightning rod of a building are not suitable for grounding the AC The ground wire of the AC should be connected to the grounding device in the equipment room Figure 3 5 Ground the AC through a grounding strip 1 AC power socket 2 Grounding terminal 3 Pr...

Страница 20: ...nected to the ground in the power distribution room or on the AC transformer side Figure 3 7 Ground the AC through an AC PE wire 1 AC power socket 2 Grounding terminal 3 Power transformer 4 PE wire 5 Three core AC power cord Console Cable Connection Console Cable A console cable is an 8 core cable One end of the cable is a crimped RJ 45 connector and is connected to the console interface of the AC...

Страница 21: ... serial interface of the PC or terminal where the AC is to be configured Step 2 Connect the RJ 45 connector of the console cable to the console interface of the AC Pay attention to the interface mark and plug the connector to the right interface For a powered on AC z When connecting a PC to the AC you are recommended to first connect the DB 9 connector of the console cable to the PC and then the R...

Страница 22: ...b or LAN Switch z Crossover cable Wires are crimped in the RJ 45 connectors in different sequences at the two ends of the cable Such a cable is used to connect a terminal device PC and AC for example to a terminal device You can make crossover cables yourself as needed In making network cables shielded cables are preferred for electromagnetic compatibility sake Electrical interface connection proc...

Страница 23: ...to an optical fiber connector directly Step 1 Put on an ESD preventive wrist strap and make sure that the ESD preventive wrist strap is properly grounded Then take the SFP module out of the package Step 2 Remove the optical module filler plug from the shielding hood of the optical interfaces of the AC Step 3 Hold the SFP module and slide the SFP module along the optical interface shielding hood ge...

Страница 24: ...9 z All interface cables are routed indoors If there are cables outdoors check that a AC power strip with lightning protection and lightning arresters for network interfaces have been correctly connected ...

Страница 25: ...le cable to the console interface of the AC Setting Terminal Parameters Step 1 Start the PC and run the terminal emulation program such as the Terminal of Windows 3 1 or the HyperTerminal of Windows 95 98 NT 2000 XP Step 2 Set terminal parameters take the HyperTerminal of Windows XP as an example Parameter requirements Set the bits per second to 9600 data bits to 8 parity to none stop bits to 1 an...

Страница 26: ...isplays the following interface From the Connect using drop down list select the serial interface to be used Figure 4 3 Set the serial interface used for HyperTerminal connection 3 Click OK and the system displays the following interface On the interface set Bits per second to 9600 Data bits to 8 Parity to none Stop bits to 1 and Flow control to none ...

Страница 27: ...face Figure 4 5 HyperTerminal window 5 Set HyperTerminal properties Select File Properties Settings in the HyperTerminal to enter the properties setting window as shown in the following figure Select the terminal emulation type as VT100 or Auto detect and click OK to return to the HyperTerminal window ...

Страница 28: ...connected the terminal for example a PC used for configuration has been started the configuration parameters have been set Powering On the AC The following is information output by a WX5002 AC after it is powered on and started up H3C WCM BootWare Ver 1 16 Copyright c 2004 2009 Hangzhou H3C Technologies Co Ltd Compiled date May 6 2009 20 21 15 CPU type BCM1250 CPU L1 DCache 32KB CPU L1 ICache 32KB...

Страница 29: ...o automatically start up and the following information is displayed The current starting file is main application file flash main bin The main application file is self decompressing OK System is starting User interface con0 is available Press ENTER to get started The prompt Press ENTER to get started indicates that the automatic startup of the AC is completed Press Enter The following prompt is di...

Страница 30: ...ile z Secure application file The default name is secure bin and the file type is S When boot using the backup application file fails the system boots using the secure application file If the boot using the secure application file fails the system prompts a boot failure z The application files for system boot can be type M B and S but not type N A that is types other than M B and S z You can modif...

Страница 31: ...am when you upgrade the host software program z Check the current version of BootWare and application programs before upgrading For the association between the host software program version and the BootWare program version refer to the version configuration information in Release Notes Figure 5 1 BootWare and application programs upgrade flow N Y Start Upgrade program Choose the correct program Ch...

Страница 32: ...e BCM1250 CPU L1 DCache 32KB CPU L1 ICache 32KB CPU L2 Cache 512KB CPU Clock Speed 700MHz Memory Type DDR SDRAM Memory Size 1024MB Memory Speed 140MHz BootWare Size 512KB Flash Size 32MB NVRAM Size 512KB CPLD Version is 1 00 Hardware Version is Ver B GE0 OK GE1 OK Press Ctrl B to enter extend boot menu 5 The extend BootWare menu is referred to as BootWare main menu in this manual unless otherwise ...

Страница 33: ...fer to Serial submenu 3 Enter Ethernet SubMenu Enter the Ethernet submenu For detailed description refer to Ethernet submenu 4 File Control File control submenu For detailed description refer to File control submenu 5 Modify BootWare Password Modify the BootWare password 6 Ignore System Configuration Boot the system with the system configuration ignored 7 BootWare Operation Menu BootWare operation...

Страница 34: ...nu to enter the Ethernet submenu The system displays ETHERNET SUB MENU 1 Download Application Program To SDRAM And Run 2 Update Main Application File 3 Update Backup Application File 4 Update Secure Application File 5 Change Ethernet Parameter 0 Exit To Main Menu Ensure The Parameter Be Modified Before Downloading Enter your choice 0 5 Items in the Ethernet submenu are described in the following t...

Страница 35: ...operation submenu Select 7 in the BootWare main menu to enter the BootWare operation submenu BOOTWARE OPERATION 1 Backup Full BootWare 2 Restore Full BootWare 3 Update Full BootWare With XModem 4 Update Extend BootWare With XModem 5 Update Basic BootWare With XModem 0 Exit To Main Menu Enter your choice 0 5 Items in this submenu are described in the following table Table 5 5 BootWare operation sub...

Страница 36: ...ss Enter to exit with things untouched Baudrate Avaliable 1 9600 Default 2 19200 3 38400 4 57600 5 115200 0 Exit Enter Your Choice 0 5 Select a proper baud rate For example select 5 for a baud rate of 115 200 bps and the system displays the following information Download speed is 115200 bps Change the terminal s speed to 115200 bps and select XMODEM protocol Press Enter key when ready At this time...

Страница 37: ...n Then press the Enter key and the system will prompt the current baud rate and return to the previous menu SERIAL SUB MENU 1 Download Application Program To SDRAM And Run 2 Update Main Application File 3 Update Backup Application File 4 Update Secure Application File 5 Modify Serial Interface Parameter 0 Exit To Main Menu ...

Страница 38: ...e Select 3 in the BootWare operation submenu to modify the baud rate The system displays BAUDRATE SET Note Change The HyperTerminal s Baudrate Accordingly Press Enter to exit with things untouched Baudrate Available 1 9600 Default 2 19200 3 38400 4 57600 5 115200 0 Exit Enter your choice 0 5 For the baud rate modification procedure refer to section Modifying Serial Interface Parameters on page 5 7...

Страница 39: ...s downloaded the following information appears on terminal interface Download successfully 434432 bytes downloaded Updating Basic BootWare Yes or No Y N Y Updating Basic BTM Updating the Norm Basic BootWare Done Updating Extend BootWare Yes or No Y N Y Updating Extend BTM Updating Extend BootWare Done Please change the terminal s speed to 9600 bps Press Enter key when ready Change the baud rate on...

Страница 40: ...stem prompts Now Downloading Program File Please Start Transfer Program File And Use Xmodem Protocol If You Want To Exit Press Ctrl X Waiting CCC Select the application file and click Send The procedure for upgrading an application program through a serial interface is similar to the one for upgrading BootWare Refer to section Upgrading BootWare on page 5 9 The size of an application program is of...

Страница 41: ...namely Ctrl D to quit from the parameter configuration interface z WX5002 AC can use the 10 100 BASE TX out of band management interface only Upgrading an Application Program Trivial File Transfer Protocol TFTP a protocol in TCP IP protocol suite is used for trivial file transfer between client and server It provides not so complex and low cost file transfer services TFTP provides unreliable data ...

Страница 42: ...input file name is the same as the one of the original file in the Flash the system prompts flash main bin exist overwrite Y N If you choose Y the original file in the Flash will be overwritten z Make sure the available space on the Flash is sufficient Or the system prompts insufficient space No enough space in flash Writing into Flash Fails z The updated file will directly replace the original on...

Страница 43: ...ommand on the TFTP server or AC to check whether the connection is successful Backing up and restoring application programs and configuration files After setting up the environment perform the following operations on the PC View the files included in the current file system with the dir command H3C dir Directory of flash 0 rw 14323376 Apr 03 2006 15 36 48 main bin 1 drw Mar 20 2006 09 55 28 logfil...

Страница 44: ...you can upgrade the main application file by downloading a new application file to the AC to overwrite the original main application file Maintaining the AC Through the FTP Server Maintaining the AC acting as the server File Transfer Protocol FTP is an application layer protocol in the TCP IP suite It is mainly used for file transfer between remote hosts FTP provides reliable and connection orient...

Страница 45: ... and password you can enable FTP client on the PC In the following example the FTP client application program is the built in Windows XP FTP client Type ftp in the DOS window and the system prompt is changed to ftp C Documents and Settings Administrator ftp ftp The system prompt is changed to ftp ftp open 192 168 0 2 Connect to the AC IP address Connected to 192 168 0 2 220 FTP service ready User ...

Страница 46: ...ion is successful Step 2 Maintain the AC through the terminal connected to the console interface of the AC The following gives an example H3C ftp 192 168 0 1 Trying 192 168 0 1 Press CTRL K to abort Connected to 192 168 0 1 220 3Com 3CDaemon FTP Server Version 2 0 User 192 168 0 1 none guest Enter the username configured on the server 331 User name ok need password Password Enter the corresponding...

Страница 47: ... the file control submenu and the system displays Display All File NO Size B Time Name 1 4 Oct 27 2006 16 58 51 snmpboots 2 376 Oct 21 2006 14 21 24 private data txt 3 622 Oct 21 2006 14 21 29 startup cfg 4 455 Oct 26 2006 10 37 06 manuinfo txt Setting the application file type Select 2 in the file control submenu to set the application file type Please set application file type M MAIN B BACKUP S ...

Страница 48: ...ystem prompts Enter File Name manuinfo txt flash manuinfo txt will be deleted Continue Y N Enter Y to confirm the deletion and the system prompts that the file is successfully deleted flash manuinfo txt will be deleted Continue Y N y Deleting flash manuinfo txt OK Returning to the main menu Select 0 to return to the BootWare main menu Dealing With Password Loss When the BootWare password user pass...

Страница 49: ...d to display it and then copy and execute it z If the password is stored in plain text you can use the display current configuration command to see the password in the current configuration If you use the set authentication password cipher 123456 command to set a password the password is stored in cipher text Step 4 Save the new password H3C save Execute the save command after modifying the user p...

Страница 50: ...ed after a second reboot Backing Up and Restoring BootWare Select 7 in the BootWare main menu to enter the BootWare operation submenu Refer to section BootWare operation submenu on page 5 6 for details Select 1 in this submenu and the system starts to back up the entire BootWare and prompts Backing BootWare Updating the backup Basic BootWare Done Backing Basic BootWare Success Updating Back Extend...

Страница 51: ... works normally by observing the PWR LED on the front panel The PWR LED is ON when the power system works normally When the PWR LED is OFF check whether z The AC power cord is properly connected z The AC power supply meets the requirement Configuration System Failure After the AC is powered on and the system is normal the booting information will be displayed on the console terminal If the configu...

Страница 52: ...6 2 z Bits per second 9600 z Data bits 8 z Parity None z Stop bits 1 z Flow control None z Emulation VT100 ...

Страница 53: ...Appendix A Obtaining Support for your Product A 1 Register Your Product A 1 Purchase Value Added Services A 1 Troubleshoot Online A 1 Access Software Downloads A 1 Telephone Technical Support and Repair A 1 Contact Us A 2 ...

Страница 54: ...ervices are offered to fill resource gaps and ensure the success of your networking projects More information on 3Com maintenance and Professional Services is available at http www h3cnetworks com Contact your authorized reseller or 3Com for a complete list of the value added services available in your area Troubleshoot Online You will find support tools posted on the web site at http www h3cnetwo...

Страница 55: ...3Com for repair you must first obtain a return authorization number RMA Products sent to 3Com without authorization numbers clearly marked on the outside of the package will be returned to the sender unopened at the sender s expense If your product is registered and under warranty you can obtain an RMA number online at http www h3cnetworks com under support Repair Replacement Request First time us...

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