Access Software Downloads
Software Updates
are the bug fix / maintenance releases for the
version of software initially purchased with the product. In order to
access these Software Updates you must first register your product
on the web site at
http://www.h3cnetworks.com,
go to
Support
,
Product Registration.
First time users will need to apply for a user name and password. A
link to software downloads can be found at
http://www.h3cnetworks.com
, under
Support, Drivers and
downloads
.
Software Upgrades
are the software releases that follow the
software version included with your original product. In order to
access upgrades and related documentation you must first purchase
a service contract from 3Com or your reseller.
Telephone Technical Support and Repair
To enable telephone support and other service benefits, you must
first register your product at
http://www.h3cnetworks.com/
Warranty and other service benefits start from the date of purchase,
so it is important to register your product quickly to ensure you get
full use of the warranty and other service benefits available to you.
When you contact 3Com for assistance, please have the following
information ready:
z
Product model name, part number, and serial number
z
Proof of purchase, if you have not pre-registered your product
z
A list of system hardware and software, including revision level
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