8
USB device anomaly
Symptom
The USB device connected to the USB port is in abnormal state.
Solution
To resolve the issue:
1.
Display information about the USB device.
<Sysname> display device usb
slot 1:
Device Name : usba
State : Absent
If the USB device state is
Absent
, it has failed to be identified by the USB port. Go to 2.
2.
Verify that the USB device is operating correctly.
Connect another USB device to the USB port. If this USB device cannot be identified, go to 3.
3.
If the issue persists, contact H3C Support.
Interface card anomaly
Symptom
An interface card is in abnormal state.
Solution
To resolve the issue:
1.
View the message displayed for the interface card.
%Jan 1 20:57:42:169 2013 H3C DRVPLAT/4/DrvDebug:
Subslot 1 can not support this card.
If the device outputs this message repeatedly, determine whether the device supports this
interface card. If the device does not support this interface card, replace the interface card with
one compatible with the device. If the issue persists, go to 4.
2.
View interface card information on the device.
<sysname> display device manuinfo slot 1
Subslot 1:
DEVICE_NAME : LSWM2SP2PB
DEVICE_SERIAL_NUMBER : 210231A9UFM186A0000R
MANUFACTURING_DATE : 2018-06-19
VENDOR_NAME : H3C
…
If no information about the interface card is displayed, go to 3.
3.
Verify that the interface card is installed securely.
Remove and reinstall the interface card and then view interface card information. If information
about the interface card is still not available, go to 4.
