26
Solution
To resolve the issue:
1.
Verify that the
Data bits
field is set to
8
for the terminal. If the
Data bits
field is set to
5
or
6
, the
terminal displays garbled characters.
2.
If the issue persists, contact H3C Support.
No response from the serial console port
Symptom
The console port on the device is connected to a serial port on a configuration terminal. No boot
information is displayed on the configuration terminal when the device starts up or restarts up.
Solution
To resolve the issue:
1.
Verify that the serial console cable is in good condition.
2.
Verify that the port settings are correct.
3.
If the issue persists, contact H3C Support.
Interface module failure
Symptom
An interface module is installed in the device, but the LED for the interface module indicates that the
module is operating incorrectly or faulty after the device is powered on.
Solution
To resolve the issue:
1.
Verify that the interface module has good contact with the backplane of the device.
2.
Verify that the device supports the interface module.
3.
Verify that a correct interface cable is used.
4.
Verify that the interface cable is connected correctly.
5.
If the issue persists, contact H3C Support.
