mega macs PC
14 General Information
14.1
PassThru Troobleshooting
The following list shall help you to repair smaller problems yourself. Select the relevant problem description and
check and perform the steps listed under
Solution
in sequence until the problem is solved.
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The left row of arrows between the laptop/
tablet and the HGS VCI is red. The second
test does not start.
•
Check the connections of the USB cable and plug connections to
the laptop/tablet and PC VCI.
•
Check USB cable and plug connectors for damage.
•
Insert the USB cable and plug connectors correctly.
•
Disconnect the PC VCI from the diagnostic connection of the
vehicle. Remove the USB cable from the PC VCI. Wait approx. 2
or 3 sec and then plug in the USB cable into the USB connection
of the PC VCI again. Insert the PC VCI into the vehicle's
diagnostic interface. Regard potential Windows messages.
Repeat the communication test.
The left row of arrows between the laptop/
tablet and the HGS VCI is green. The right
row of arrows between the HGS VCI and the
vehicle remains red.
•
The PC VCI is properly inserted in the vehicle's diagnostic
connector.
•
Check if 12 V voltage supply through vehicle is ensured at pin 16
of the PC VCI (PC VCI may be defective).
•
Perform the VCI plug test.
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