Charging the Battery
Plug in charging cradle
The blue charging
The unit is fully
and place pendant into
lights will flash every 5
charged when the
the cradle for 2-3 hours.
seconds when charging.
blue lights stay on.
Recharge your iHelp daily. It should last between 26-38 hours between charges.
Turning the Device ON/OFF
To turn on the device:
Placing the iHelp into the charging cradle turns the unit on.
If the iHelp is off, it can also be turned on by pressing the
SOS button for about 10 seconds. Release the button when
the
blue
light appears. In a few seconds, you will hear a
distinctive tone. While Wi-Fi is not necessary, if you have
Wi-Fi, you will hear a separate, different tone as well.
To turn off the device:
Using any mobile phone, send the
following text to the iHelp’s mobile number:
PROG,1234,shutdown
3G Mobile Phone Network
Your Safety Pendant relies on a connection to the 3G Mobile network to operate.
Note: Telstra has stated that the 3G network will continue to work until around mid 2024.
The iHelp is not affected by the NBN as it is independent of your existing phone(s).
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