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21 

 

Troubleshooting 

Problem

Possible Cause / Solution

Opener

 

does not close and light flashes

The Photo Eye may be obstructed, not properly aligned or installed, 
check connection and alignment referring to pages 12 & 14.

Opener does not respond to Remote Control

- Refer page 18 to reprogram Remote Control. 

- Check Remote Control battery

Opener stops before reaching full open / close 
position

Either the Travel Limit or Force is not properly adjusted, check 
adjustment referring to pages 15-16. Conduct Safety Reverse Test 
after ANY adjustment.

The door reverses unintentionally

- Make sure the Photo Eye Safety System is aligned and clear of 

obstructions.

- Refer to page 4 to check the door balance 
- Refer to page 16-18 to re-adjust the force

The door reverses upon touching the floor and 
the courtesy light flashes

Refer to page 15 to decrease Close Limit by 1/4 turn until door stops 
as intended at the fully closed position. Conduct Safety Reverse Test 
after ANY adjustment.

The courtesy light flashes 5 times and the 
Opener does not start

Opener motor overheat, please wait about 15 minutes and retry.

The Opener does not close the door and the 
green LED on the Photo Eyes flashes

The Photo Eye Safety System is misaligned or obstructed, refer to 
page14 for proper alignment.

The Opener is working properly but the courtesy 
light does not turn on

Replace light bulb (A19 incandescent Max.100W).

The courtesy light does not turn off

Defective Logic Board.

Schedule

Maintenance

Once a month

Door balance test, refer to page 4. 

Safety reverse test, refer to page 17.

Twice a year

Check chain tension ( refer to page 5 for adjustment if necessary).

Once a year

- Limit and Force adjustment may be necessary due to weather conditions. 

Refer to pages 15-16 for adjustment. Conduct Safety Reverse Test after ANY 
adjustments. 

- Lubricate door rollers, bearings and hinges. The  Opener  is  permanently   

lubricated, DO NOT lubricate or grease the Opener, rail or door tracks.

Maintenance 

Red LED

Green LED

Green LED

Green LED

Red LED

Green LED

Red LED

Red LED

Green LED

Red LED

Note: If installing operators on two doors in the same garage, to ensure proper operation, Photo Eyes should 
be aligned as below: 

Green LED

Red LED

Содержание 2211-L

Страница 1: ...the safety label to ENSURE SAFE OPERATION Retain this manual for future reference GDO Manual Revised 03 17 GDOMU10A 7 WARNING To reduce the risk of injury to persons Use this operator only with Reside...

Страница 2: ...Door Bracket 7 Mounting Opener to Ceiling 8 Attaching Door Arms 9 Installing Light and Emergency Release Handle 10 Wiring Wiring Instructions 11 Connecting Photo Eye Safety System 12 Connecting Push B...

Страница 3: ...x 2 Clevis Pin Door arms 5 16 x 1 INSTALLATION HARDWARE LOCATED IN HARDWARE BAG SHOWN IN ACTUAL SIZE 1 1 Lag Screw 5 16 x 2 1 2 Header Bracket Mounting Opener x 2 x 4 Emergency Release Handle Rope Fla...

Страница 4: ......

Страница 5: ......

Страница 6: ...lease to DISCONNECT the door from Opener before adjusting the chain 1 4 6mm Base of Rail Mid point of rail assembly Chain Top of Rail Actual Size T rail Assembly and Tensioning Fig 1 CAUTION DO NOT co...

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Страница 12: ......

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Страница 14: ...g to drywall or other hollow surface drill 3 16 holes and use the provided Drywall Anchors To prevent SERIOUS INJURY or DEATH from electrocution Power MUST NOT be connected until instructed To prevent...

Страница 15: ......

Страница 16: ......

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Страница 21: ...30 seconds Re align and clear obstruction Opener motor overheat Thermal Protection Flashes 5 times Wait about 15 minutes to cool down Courtesy Light Responses Manual Operation Door status Activation u...

Страница 22: ...s 5 times and the Opener does not start Opener motor overheat please wait about 15 minutes and retry The Opener does not close the door and the green LED on the Photo Eyes flashes The Photo Eye Safety...

Страница 23: ...Installation hardware shown on P 3 4 GUAT 024 Curved Door Arm 5 GUAT 025 Straight Door Arm 6 GUAT 026 Emergency Release Handle Rope Accessories Item Part No Name Description 1 GUAT 201 Photo Eye Safet...

Страница 24: ......

Страница 25: ...es will be void subject to i Water damage and condensation ii Power supply black out or surge iii Act of God iv Modification or adjustment by unauthorized persons v Any interference from radio includi...

Страница 26: ...and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this...

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