Troubleshooting
Pressing the keypad CALL button does not ring the base unit:
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The Master Entry Code does not open the gate and the GRANTED light does not turn green.
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The Master Entry Code does not open the gate and the GRANTED light turns green.
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You’ve forgotten the Master Entry Code:
The following will remove all Entry Codes from the keypad and program the Master Code back to factory default.
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Limited One Year Warranty
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IMPORTANT: Call 850/575-4144 or fax 850/575-8950 for a Return Goods Authorization (RGA) number before returning goods to factory. Products received
at the factory without an RGA will not be accepted.
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If you have any questions or concerns, please contact our Technical Service Department
Monday thru Friday 8:00 a.m. to 7:00 p.m. (ET) at 1-800-543-1236 or 850-575-4144
GTO Access Systems, LLC • 3121 Hartsfield Road • Tallahassee, Florida 32303
Telephone (850) 575-0176 • Fax (850) 575-8912 • www.gtoinc.com
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