52
Heatsink Over
Temperature
Alarm code:86
Inside temperature of
UPS is too high
Check the ventilation of UPS and
the ambient temperature.
Para Cable Male Loss
Alarm code:E3
The parallel cable is
disconnected
Check the parallel cable.
Para Cable Female Loss
Alarm code:E4
The parallel cable is
disconnected
Check the parallel cable.
Para Bat Differ
Alarm code:E6
The battery packs of
some UPSs are
disconnected
Check if all the battery pack is
connected.
Para Byp Differ
Alarm code:E8
(tower 3/1 10K-31C
model has no this case)
The M2 bypass input of
some UPSs is
disconnected
Check the building wiring and
input cable.
Check if the M2 breaker is closed.
Ensure the UPSs are connected to
same input source.
Para Line Differ
Alarm code:E7
The M1 line input of
some UPSs is
disconnected
Check the building wiring and
input cable.
Check if the M1 breaker is closed.
Ensure the UPSs are connected to
same input source.
Para Work Mode Differ
Alarm code:E9
There are different
power strategy setting
in parallel system
The UPSs with different power
strategy setting (Ex. one Line
mode and one Converter mode)
are forbidden to parallel.
Para Rate Power Differ
Alarm code:EA
There are different UPSs
in parallel system
The UPSs with different capacity
(Ex. one 10KVA and one 20KVA)
are forbidden to parallel.
ECO In Para
Alarm code:EB
HE function is enabled
in parallel system
HE function is forbidden in parallel
system.
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7.2 Trouble Shooting According To Fault Indication
Problem Displayed
Possible cause
Remedy
Inv Overload Fault
Alarm code:42
Overload
Check the loads and remove some
non-critical loads.
Check if some loads are failed.
Byp Overload Fault
Alarm code:43
Overload
Check the loads and remove some
non-critical loads.
Check if some loads are failed.
Output Short Circuit
Alarm code:31
Output short
circuit
Remove all the loads. Turn off the UPS.
Check if UPS output and loads is short
circuit.
Ensure short circuit is removed before
turning on again.
Heatsink Over
Temperature Fault
Alarm code:81
Inside
temperature of
UPS is too high
Make sure the UPS is not overloaded; the
air vents are not blocked and the
ambient temperature is not too high.
Wait for 10 minutes for the UPS to cool
down before turning on again. If failed,
please contact the distributor or service
center.
Bus Over Voltage
Alarm code:21
UPS internal fault Consult dealer.
Bus Under Voltage
Alarm code:22
UPS internal fault Consult dealer.
Bus Unbalance
Alarm code:23
UPS internal fault Consult dealer.
Bus short
Alarm code:24
UPS internal fault Consult dealer.
Bus Softstart Fail
Alarm code:25
UPS internal fault Consult dealer.
Inv Over Voltage
Alarm code:32
UPS internal fault Consult dealer.