3.1
5
Chapter 3. Support
For questions or technical support please visit
http://gromaudio.com/support.html
Your
question will be answered within next 1 business day.
Troubleshooting
Symptom
Cause
Remedy
No power
Bad connection
Check the cable connections.
Radio is not
recognizing GROM
AUX adapter
Some Honda, Toyota, Lexus car
stereo have to be restarted before
the radio catches the signal
After connecting the adapter turn the
stereo on, and then turn the ignition
off and back on
Radio is not
recognizing GROM
AUX adapter
External CD changer is present
Make sure to disconnect the external
CD changer
Radio is not
recognizing GROM
AUX adapter
Bad cables or cables are not
connected properly between the
interface box and car radio.
Check connection and cables, push
in firmly.
You can’t hear the
music from MP3
player
No CD changer is selected
Make sure CD changer, SAT mode
or AUX is selected ( correct key
depends on your stereo)
