Browse:
To select a file to upgrade, you have to enter path of
the latest firmware you saved on the PC. You can choose
“
Browse
” to view the folders and select the firmware.
Upgrade:
After you enter or select the path, click “
Upgrade
”
to start the firmware upgrade process.
Note: don’t power off the router during the firmware
upgrading; otherwise the incompletion of firmware
upgrading will cause serious damage to the integrity of
the GC-ATC-2000’s firmware that will lead to fail to boot
the GC-ATC-2000 again.
4.6 Ping
This function allows you to test the connection between
GC-ATC-2000 and LAN or between GC-ATC-2000 and
Internet.
Source IP Address:
the current GC-ATC-2000’s IP address
(Read Only).
Destination IP Address:
the IP Address of destination
device you want to ping.
Packet Number:
the packet numbers you wish to use to ping
the destination device. The maximum numbers are
4
.
Packet Size:
the numbers of packet size you wish to use to
ping the destination device. The maximum packet sizes are
1400
.
Ping Result:
The result will show the numbers of sending
packet, numbers of packet receiving (Read Only).
5. Troubleshooting
PROBLEM
CORRECTIVE ACTION
None of the LEDs
turn on when you
turn on the
GC-ATC-2000
Make sure that you have correct
power connected to GC-ATC-2000
and plugged in to an appropriate
power source. Check all cables
connections.
If the LEDs still do not turn on, you
may have a hardware problem. In this
case, you should contact your local
vendor.
Can not access
GC-ATC-2000 from
Ethernet
Check cable connection between
GC-ATC-2000 and computer or hub.
Ping GC-ATC-2000 from computer.
Make sure your computer Ethernet
card is installed and functioning
properly.
Can not ping any
computer on the
LAN
If the 10/100M LED are off, check the
cable connection between
GC-ATC-2000 and your computer.
Verify that the IP address and
subnet mask of the GC-ATC-2000
and computer are in the same IP
address range.
Can not access
GC-ATC-2000 from
Serial
Check the Serial cable connection
between GC-ATC-2000 and your
device.
Verify that the GC-ATC-2000 setting
of Serial type is same as your device
and make sure the hardware jumper
is in the correction position.
