17
TROUBLESHOOTING
17
Always disconnect the battery from the power tool before performing any maintenance work.
PROBLEM
CAUSE
SOLUTION
Power tool does not start after
switch-on.
No electrical contact between power
tool and battery.
Remove adapter, check contacts
and refit adapter.
Battery has low charge
(beep once per 10 sec).
Charge the battery.
Battery too hot / too cold
(LED indicate HI or LO & beep
continuously).
Allow battery to cool down to
temperatures of about 10-40°C
(50-104°F)
.
Allow battery to warm
up slowly.
Malfunction in battery
(LED will indicates Malfunction code
such as E0,E1,E2,E3,E4,E5,E6).
Disconnect battery from power
tool, take it off your back,
observe battery and contact your
GREENWORKS servicing dealer
immediately.
If the battery emits fumes, heats
up, smells, makes noises or
shows signs of deformation,
disconnect it from the power tool,
take it off your back, put it down
and immediately move a safe
distance away. Keep children
and animals away from the work
area. Keep battery away from
combustible materials.
E l e c t r o m a g n e t i c p r o b l e m o r
malfunction in machine.
Take the adapter out of the power
tool and refit it. Switch on the
power tool – if it still doesn't work,
the power tool has a malfunction
and must be checked by a
GREENWORKS servicing dealer.
Moisture in power tool and/or battery. Allow power tool battery to dry.
Power tool shuts down during
operation.
Battery or machine's electronics are
too hot.
Take the adapter out of the power
tool; allow the battery and power
tool to cool down.
Electrical or electromagnetic
malfunction.
Remove the adapter and refit it
again.
Malfunction in battery
(LED will indicates Malfunction code
such as E0,E1,E2,E3,E4,E5,E6).
Disconnect battery from power
tool, take it off your back,
observe battery and contact your
GREENWORKS servicing dealer
immediately.
If the battery emits fumes, heats
up, smells, makes noises or
shows signs of deformation,
disconnect it from the power tool,
take it off your back, put it down
and immediately move a safe
distance away. Keep children
and animals away from the work
area. Keep battery away from
combustible materials.
