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11. TROUBLE SHOOTING.
Troubleshooting - What to look for first.
11.1. I have plugged in the unit, turned the power switch to "On" and nothing
happens. What's wrong?
Make sure the electrical outlet is capable of providing power to the unit.
Check to see if the proper fuse is installed and that it is serviceable.
Ensure that the fuse cap is completely seated and secured in its
receptacle.
Be sure the cord is fully plugged into unit.
11.2. The fan is operating but the unit won't produce any ozone. What's wrong?
Check the pureAir CLASSIC purification plate(s) for serviceability. If they
are cracked or broken, the plate(s) will require replacement. Ensure
maintenance procedures required for the purification plate have been
performed. You should order new plates from your dealer.
Do not attempt to disassemble the unit, due to the Limited Warranty of
the product.
11.3. It is normal that the pureAir CLASSIC purification plate is making a sound,
having a burning smell, and/or appearing arcing or sparking.
11.4. What are the most typical application problems?
Symptom
: A belief that the proper equipment is placed in the
environment and the equipment appears unsuccessful.
Problem: Lack of air movement, improper placement of the unit.
Symptom
: Strong odors still remain in the environment after placement.
Problem: Lack of ozone, improper placement of the unit.
Symptom
: A strong odor of ozone is in the environment.
Problem: Too much ozone accumulation in the environment, as a result of
improper purifier control setting, and / or lack of air movement.
