6
CLEANING AND MAINTENANCE
CAUTION: Do not immerse the cord, plug or
temperature control probe in water or any other
liquid.
CAUTION: To avoid accidental burns, allow your
Griddle to cool thoroughly before cleaning.
1. When finished cooking, turn unit Off and unplug
cord from wall outlet. Allow Griddle to cool.
2. Remove temperature control probe from Griddle.
CAUTION: The probe may become hot after use.
Allow to cool before handling.
3. If necessary, wipe temperature control case and
probe with a damp, soft cloth. Dry temperature
control probe completely. Set aside.
CAUTION: The temperature control probe is not
submersible.
4. Remove drip tray and empty contents. Wash
Griddle and drip tray in soapy water (DO NOT
immerse the griddle in water or place in the
dishwasher); rinse and dry thoroughly with a
towel.
CAUTION: Probe and probe receptacle must be
completely dry before use.
5. For stubborn food particles, loosen with a
plastic cleaning pad. Avoid hard scouring of
the nonstick finish as this may cause surface
scratches. Do not use steel wool, scouring pads,
or abrasive cleaners on any part of the Griddle.
User Maintenance Instructions
This appliance requires little maintenance. It
contains no user serviceable parts. Do not try
to repair it yourself. Any servicing requiring
disassembly other than cleaning must be
performed by a qualified appliance repair
technician.
BEFORE RETURNING YOUR GREENLIFE PRODUCT
If you are experiencing problems with your
GreenLife Healthy Griddle XL, we suggest that you
call GreenLife customer service at 1-877-926-6526
before returning the product. A representative can
confirm whether the product is under warranty and
advise on next steps. IMPORTANT: If the defective
product is to be serviced by someone other than
GreenLife’s authorized service, please tell the
servicer to call our consumer service at 1-877-
926-6526 to ensure that the problem is properly
diagnosed, the product is serviced with the correct
parts, and the product is still under warranty.
LIMITED WARRANTY
GreenLife Electrics are covered by a limited
warranty against defects in materials and
workmanship, beginning on the date of purchase
and lasting for two years. If your GreenLife Electrics
product has a defect during the warranty period,
The Cookware Company (USA), LLC will either
repair or replace the product. Further information
on the warranty claim process, exclusions from warranty
coverage, and other terms can be found in the complete
limited warranty for this product, available online at
www.greenlife-cookware.com/pages/warranty.
TERMS OF SALE; ARBITRATION
The terms on which The Cookware Company (USA), LLC
sells GreenLife Electrics are available online at
www.greenlife-cookware.com/pages/terms-of-sale
(the “Terms”). The Terms contain very important
information regarding your rights and obligations, as well
as conditions, limitations, and exclusions that may apply
to you. Please read them carefully.
In particular, the Terms provide that, by your purchase
of this product, you and The Cookware Company (USA),
LLC are agreeing to give up any rights to litigate in a
court or before a jury, or to participate in a class action or
representative action with respect to a claim. Other rights
that you would have if you went to court may also be
unavailable or limited in arbitration.
Any claim, dispute, or controversy between you and The
Cookware Company (USA), LLC arising from or relating in
any way to your purchase of products or services will be
resolved exclusively and finally by binding arbitration.
The arbitration will be administered by the American
Arbitration Association (“AAA”) in accordance with the
Consumer Arbitration Rules (the “AAA Rules”) then
in effect, except as modified hereby. (The AAA Rules
are available at adr.org or by calling the AAA at 1-800-
778-7879.) The Federal Arbitration Act will govern the
interpretation and enforcement of this arbitration and
waiver provision. The Cookware Company (USA), LLC
will be responsible for the AAA filing fee of any such
proceeding. Other than your right to pursue a claim in small
claims court, as described in the Terms, the arbitrator will
have exclusive authority to resolve any dispute relating
to arbitrability and/or enforceability of this arbitration
provision, including any unconscionability challenge
or any other challenge that the arbitration provision or
these Terms are void, voidable or otherwise invalid. The
arbitrator will be empowered to grant whatever relief would
be available in court under law or in equity. Any award of
the arbitrator(s) will be final and binding on each of the
parties and may be entered as a judgment in any court of
competent jurisdiction. Attorney fee shifting in this case is
governed by the Terms. You agree to an arbitration on an
individual basis. In any dispute, NEITHER YOU NOR THE
COOKWARE COMPANY (USA), LLC WILL BE ENTITLED
TO JOIN OR CONSOLIDATE CLAIMS BY OR AGAINST
OTHER CUSTOMERS IN COURT OR IN ARBITRATION OR
OTHERWISE PARTICIPATE IN ANY CLAIM AS A CLASS
REPRESENTATIVE, CLASS MEMBER OR IN A PRIVATE
ATTORNEY GENERAL CAPACITY. The arbitral tribunal may
not consolidate more than one person’s claims, and may
not otherwise preside over any form of a representative
or class proceeding. The arbitral tribunal has no power to
consider the enforceability of this class arbitration waiver
and any challenge to the class arbitration waiver may only
be raised in a court of competent jurisdiction.
If any provision of the arbitration agreement described
herein and in the Terms is found unenforceable, the
unenforceable provision will be severed and the remaining
arbitration terms will be enforced.
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