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Gree NEO09HP115V1A, Руководство по установке

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Troubleshooting

This unit has onboard diagnostics. Error codes will appear on the LED display on the front panel of the
indoor unit in place of the temperature display.  The table below explains the error codes for both units.

START-UP AND TROUBLESHOOTING

Explain Following Items To Customer With The Aid Of The Owner’s Manual:

1.  How to turn system on and off; selecting  COOLING, HEATING and other operating modes; 

setting a desired temperature; setting the timer to automatically start and stop system 
operation; and all other features of the Remote Control and display panel. 

2.  How to remove and clean the air filter.

3.  How to set air with the swing louvers.

4.  Explain care and maintenance.

5.  Present the Owner’s Manual and installation instructions to customer.

DIAGNOSTIC CODES

Equipment Fault

Indoor Configuration Jumper

Indoor/Outdoor Mismatch 

High Current Protection

Communication Error

Indoor Air Temp. Thermistor

Indoor Coil Temp. Thermistor

Outdoor Air Temp. Thermistor

Outdoor Coil Temp. Thermistor

Compressor Discharge Temp. Thermistor

Compressor Overload Protection

IPM Module Protection

Indoor Fan Malfunction

Compressor Synchronism

4-Way Valve Malfunction

Possible Causes

Missing Configuration Jumper on Indoor Control Board

Indoor and Outdoor Units Do Not Match (Model or Capacity)

Power Supply is not Stable and Voltage Range is too Large

Mis-wired or Communication Failure

Bad Connection, or Indoor Air Sensor Failure

Bad Connection, or Indoor Coil Sensor Failure

Bad Connection, or Outdoor Ambient Sensor Failure

Bad Connection, or Outdoor Coil Sensor Failure

Bad Connection, or Discharge Sensor Failure

Low Refrigerant Charge, Blocked Capillary, or Compressor Motor Failure

IPM Module Temperature Too High, High Ambient, Low Voltage, or Bad Connections

Indoor Fan Stopped or Running too Slow

High Pressure, Low Voltage, or Bad Connections

Bad Connection, Solenoid Failure, or Valve Malfunction. ( Heat Pumps Only)

Error Codes

C5 

LP

E5

E6

F1

F2

F3

F4

F5

H3

H5

H6

H7

U7

Содержание NEO09HP115V1A

Страница 1: ...DUCTLESS INVERTER HEAT PUMP INSTALLATION MANUAL Models GWH09KF A3DNB1A GWH12KF A3DNB1A GWH09KF D3DNB1C GWH12KF D3DNB1C GWH18KG D3DNB1C GWH24KG D3DNB1A ...

Страница 2: ... Take a moment to fill out the product and installation form on the back cover Retain both the manual and installation record for future reference Contents Safety Precautions 2 System Requirements 4 Suggested Tools 5 Site Instructions 6 Dimensions 7 Indoor Unit 9 Outdoor Unit 12 Refrigerant Piping 13 Power and Wiring 16 Vacuum Testing 19 Start up 21 Troubleshooting 22 ...

Страница 3: ...ntify unsafe practices which may result in minor personal injury or product and property damage NOTE is used to highlight suggestions which will result in enhanced installation reliability or operation NOTE Your actual heat pump system and related devices may differ from the images shown in this manual This appliance is not intended for use by children without responsible adult supervision Proper ...

Страница 4: ...Lock out and tag all switches with a warning label General Safety Precautions A dedicated power supply circuit should be used in accordance with local electrical safety regulations and National Electrical Codes NEC Ensure that the entire system is reliably grounded Use proper size circuit breaker to protect equipment against short circuit and overload conditions The system must be positioned at le...

Страница 5: ... 230v 1ph 60hz 1 4 6 1 2 12 Unit Size Voltage Min Line Max Line Max Elevation BtuH Length Length ID over OD 9 000 115v 1ph 60hz 10 3 66 20 33 10 12 000 115v 1ph 60hz 10 3 66 20 33 10 9 000 208 230v 1ph 60hz 10 3 50 15 33 10 12 000 208 230v 1ph 60hz 10 3 50 15 33 10 18 000 208 230v 1ph 60hz 10 3 82 25 33 10 24 000 208 230v 1ph 60hz 10 3 82 25 33 10 Main power wire from electrical panel to outdoor u...

Страница 6: ...Wrench Hex Keys orAllenWrenches Drill Drill Bits Hole Saw Pipe Cutter Screw drivers Phillips Flat blade Manifold and Gauges Level R410A FlaringTool Clamp onAmp Meter Vacuum Pump Safety Glasses Work Gloves Refrigerant Scale Micron Gauge SUGGESTEDTOOLS ...

Страница 7: ...may interfere with radio orTV reception in areas where reception is weak An amplifier may be required for the affected device Do not install in a laundry room or by a swimming pool Installation Site of Outdoor Unit Select a site that allows for the following Outdoor location meets all minimum installation distances defined in the Installation Dimensions section Sound from outdoor unit will not ann...

Страница 8: ...oor unit Part Name 1 Remote Controller 2 Front Panel 3 Air Filter 4 Horizontal Louver 5 Wall Hole Sleeve 6 Insulation 7 Refrigerant Pipes 8 Drain Hose Outdoor unit 2 3 6 5 8 7 4 1 7 INSTALLATION DIMENSIONS ...

Страница 9: ...ENSIONS Minimum indoor clearances Minimum outdoor clearances Outdoor Unit Minimum Distances in mm A 20 500 B 20 500 C 24 610 D 12 305 E 12 305 5 in 0 13m 5 in 0 13m 6 ft 1 8m 6 in 0 15m Air inlet Air outlet Ceiling Floor ...

Страница 10: ...ng brackets from the indoor unit and position the mounting bracket on the wall in desired location Use centering mark on mounting bracket for centering the indoor unit on the wall 5 Mounting bracket must be installed horizontally and level right to left NOTE Condensate drain pan has built in pitch for proper drainage 6 Secure mounting bracket to wall with a minimum of five screws evenly spaced to ...

Страница 11: ...171 5 3 4 3 1 2 2 3 4 2 3 4 1 1 2 2 3 4 1 3 4 12 1 2 34 21 3 8 5 3 4 17 3 4 8 1 8 3 4 1 2 4 1 2 5 1 2 1 1 2 23 4 23 4 Φ2 1 4 Φ2 1 4 Mounting Bracket Diagrams and Dimensions 09K and 12K Unit 18K Size Unit 24K Size Unit Right Rear piping hole Left Rear piping hole ...

Страница 12: ... going through the right or left side of front panel 1 Use a small saw blade to carefully cut a U shaped hole in the side of the front panel The hole must be large enough for refrigerant pipes condensate hose and wires 2 Determine and mark proper location for wall hole 3 Use table below to determine recommended wall hole size for your unit size 4 Cut the wall hole with a 5 to 10 downward slant to ...

Страница 13: ... FloridaWind Load Requirements state that outdoor unit must be anchored to concrete pad using four 3 8 in diameter PowerWedge Bolt Plus or equivalent with 1 in diameter fender washers Anchor bolts must be embedded into 3 000 PSI minimum concrete at a distance of 4 1 2 in from any concrete edge The concrete thickness must exceed 1 5 times the anchor depth Install Condensate Drain for Outdoor Unit D...

Страница 14: ...revent sweating which may cause water stains or wall damage Bind refrigerant pipes condensate hose and interconnecting wire together with cable ties at 12 inch intervals Piping and Drain Hose Connections to Indoor Unit NOTE For maximum serviceability it is recommended to have refrigerant pipe flare connections and the drain connection on the outside 1 Feed refrigerant pipes drain hose and intercon...

Страница 15: ... to avoid kinks 8 Apply a small amount of refrigerant oil to the flare connection on the refrigerant pipes 9 Properly align piping and tighten flare nut using a standard wrench and a torque wrench as shown in figure to the right 10 Carefully tighten flare nuts to correct torque level referring to the followingTorqueTable NOTE Over tightening may damage flare connections and cause leaks 11 Apply in...

Страница 16: ...ng refrigerant pipes 3 Apply a small amount of refrigerant oil to the flare connection on the refrigerant pipe 4 Properly align piping and tighten flare nut using a standard wrench and a torque wrench as shown in the indoor piping section 5 Carefully tighten flare nuts to correct torque level referring to the followingTorqueTable NOTE Over tightening may damage flare connections and cause leaks Pi...

Страница 17: ...nnecting wires up from back of indoor unit and position in close to the terminal block on indoor unit NOTE The indoor unit is powered from the outdoor unit depending on local code a disconnect switch may need to be installed to a power supply circuit 3 Connect wiring to indoor unit per connection diagram NOTE Record wire colors and terminal references for uses with Outdoor Unit wire connections 4 ...

Страница 18: ... if required with locking nuts to conduit mounting bracket 4 Open wire clamp strain relief and adjust wire lengths for proper connections to the outdoor unit terminal block WARNING Outdoor Unit Indoor Unit Cable Cross Board Wire Hole Blue N 1 2 3 GND N 1 2 3 GND N 2 L GND GND L N Black Brown Grn Yel Interconnecting Wires Main Power Wires White Black or Red Grn Yel Blue N 1 2 3 GND N 1 2 3 GND L1 2...

Страница 19: ...nd conduit to unit disconnect switch box per manufacturer s instructions National Electrical Code NEC and local electrical codes Electrical Disconnecting means must be provided and shall be located within sight and readily accessible from the unit Failure to follow this caution may result in equipment damage or improper operation All wires running from the indoor to outdoor unit must comply with N...

Страница 20: ... pipes and indoor coil should be evacuated using the recommended deep vacuum method of 500 microns The alternate triple evacuation method may be used if the procedure outlined below is followed NOTE Alway break a vacuum with dry nitrogen UsingVacuum Pump 1 Completely tighten flare nutsA B C D connect manifold gage charge hose to a charge port of the low side service valve 2 Connect charge hose to ...

Страница 21: ...equirement section on page 4 for more info 8 Disconnect charge hose from charge connection of the low side service valve 9 Fully open service valves B andA 10 Securely tighten caps of service valves 20 DeepVacuum Method The deep vacuum method requires a vacuum pump capable of pulling a vacuum of 500 microns and a vacuum gage capable of accurately measuring this vacuum depth The deep vacuum method ...

Страница 22: ...ble 2 Make sure drain hose slopes downward along entire length 3 Ensure all refrigerant pipes and connections are properly insulated 4 Fasten pipes to outside wall when possible 5 Seal and weatherproof wall hole which the interconnecting wires and refrigerant pipes pass through Indoor Unit 1 Do all Remote Control buttons function properly 2 Do the display panel lights work properly 3 Does the swin...

Страница 23: ...cation Error IndoorAirTemp Thermistor Indoor CoilTemp Thermistor OutdoorAirTemp Thermistor Outdoor CoilTemp Thermistor Compressor DischargeTemp Thermistor Compressor Overload Protection IPM Module Protection Indoor Fan Malfunction Compressor Synchronism 4 WayValve Malfunction Possible Causes Missing Configuration Jumper on Indoor Control Board Indoor and Outdoor Units Do Not Match Model or Capacit...

Страница 24: ...ces provided This information along with the installation data and dealer contact information will be helpful should your system require maintenance or service UNIT INFORMATION Model No Serial No INSTALLATION INFORMATION Date Installed DEALERSHIP INSTALLER INFORMATION Company Name Address Phone Number Technician Name Gree Electric Appliances Inc 2013 Cat No DFS RIO HP 1IN ...

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