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BEFORE YOU CALL
In some cases, problems can be solved easily without the help from the Customer Service
department just by checking the following. If the problem still persists after you check the following,
then contact the Customer Service department.
IF THESE SOLUTIONS FAIL, PLEASE CALL 1-866-658-0466 FOR GREE CUSTOMER SERVICE
CODE
PROBLEM
SOLUTION
H8
Chassis is full of water.
1. Pour out the water inside chassis.
2. If "H8" still exists, please contact
Customer Service.
F1
Malfunction of temperature sensor.
Please contact Customer Service.
F2
Malfunction of evaporator temperature
sensor.
Please contact Customer Service
F0
1.Refrigerant is leaking
2.System is blocked
1. Turn unit off, pull out power plug. Wait
30 minutes.
2. Plug unit in and turn on.
3. If code still appears, please contact
Customer Service.
H3
Overload protection for compressor
1.Check if the unit is within high-
temperature, high-humidity environment. If
outside temperature or humidity is too high,
turn off unit. Wait until outside temperature
drops to under 95˚F (35˚C).
2. Check if the evaporator and condenser
are blocked. If yes, remove objects. Turn
unit off.
3. Wait 30 minutes.
4. If code still appears, please contact
Customer Service.
E8
Overload malfunction
F4
Outdoor tube temperature sensor is
open/short-circuited.
Please contact Customer Service.
E5
Overcurrent protection
1. Turn unit off, pull out power plug. Wait
10 minutes.
2. Plug unit in and turn on.
3. If code still appears, please contact
Customer Service.
Malfunction Code
