16
TROUBLE-SHOOTING
Before asking for service, please check the following troubleshooting chart.
PROBLEM
The air conditioner does not
work.
The indicator shows the air
conditioner is running, but it
does not work.
Air cooling is not efficient.
LCD window shows an E1 error
message.
LCD window shows an H8 error
message.
The unit is smelly
The air conditioner is noisy
and/or vibrates.
There is water dripping on the
inside floor ?
CAUSE
Power supply :
1.
Unit is not plugged in.
2.
The plug or receptacle is
damaged.
The timer is on.
1.
The humidity of the room is
under 30%.
2.
There is frost on the evaporator.
3. The air filter is dirty.
4. The temperature is
inadequate.
5. Is there any heat source in the
room ?
6. Is the hot air exhaust hose
correctly installed ?
Power supply is unstable and
the unit is not working properly.
The water tank is full.
Is the air filter dirty ?
Is the air conditioner leveled ?
Is the drain hose and the hose
cap correctly installed ?
SOLUTION
1.
Plug in correctly
2.
Change the plug or
receptacle.
Cancel the timer or wait for the
unit to start.
1.
Increase the humidity level.
2.
The unit is defrosting ; it will
resume after the defrosting
cycle is completed.
3. Clean or change the filter.
4. Increase the temperature and
the fan speed.
5. Close or move the heat
source.
6. Check the installation of the
hot air exhaust hose and
insulate it.
Stop the air conditioner
(switch off the power supply).
Wait 10 minutes and turnit back
on ; if E1is still on , call
SUNRISE TRADEX Service.
Drain out and empty the water
tank.
Clean the air filter, as well as
the front and back grills.
Make sure the air conditioner is
on a level and flat surface.
Secure the installation of the
drain hose and the hose cap
and make sure the unit is on a
level surface.
***N
EVER OPEN THE AIR CONDITIONER
.
