Page
14/14
Manufacturer’s declaration from Graupner GmbH & Co. KG
Content of the manufacturer’s declaration:
If material defects or manufacturing faults should arise in a product distributed by us in the Federal
Republic of Germany and purchased by a consumer (§ 13 BGB), we, Graupner GmbH & Co. KG, D-
73230 Kirchheim/Teck, Germany, acknowledge the obligation to correct those defects within the
limitations described below.
The consumer is not entitled to exploit this manufacturer’s declaration if the failure in the usability of
the product is due to natural wear, use under competition conditions, incompetent or improper use
(including incorrect installation) or external influences.
This manufacturer’s declaration does not affect the consumer’s legal or contractual rights regarding
defects arising from the purchase contract between the consumer and the vendor (dealer).
Extent of the guarantee
If a claim is made under guarantee, we undertake at our discretion to repair or replace the defective
goods. We will not consider supplementary claims, especially for reimbursement of costs relating to
the defect (e.g. installation / removal costs) and compensation for consequent damages unless they
are allowed by statute. This does not affect claims based on legal regulations, especially according to
product liability law.
Guarantee requirements
The purchaser is required to make the guarantee claim in writing, and must enclose original proof of
purchase (e.g. invoice, receipt, delivery note) and this guarantee card. He must send the defective
goods to us at his own cost, using the following address:
Graupner GmbH & Co. KG, Service Department,
Henriettenstr. 94-96, D-73230 Kirchheim/Teck, Germany
The purchaser should state the material defect or manufacturing fault, or the symptoms of the fault, in
as accurate a manner as possible, so that we can check if our guarantee obligation is applicable.
The goods are transported from the consumer to us and from us to the consumer at the risk of the
consumer.
Duration of validity
This declaration only applies to claims made to us during the claim period as stated in this declaration.
The claim period is 24 month from the date of purchase of the product by the consumer from a dealer
in the Federal Republic of Germany (date of purchase). If a defect arises after the end of the claim
period, or if the evidence or documents required according to this declaration in order to make the
claim valid are not presented until after this period, then the consumer forfeits any rights or claims from
this declaration.
Limitation by lapse of time
If we do not acknowledge the validity of a claim based on this declaration within the claim period, all
claims based on this declaration are barred by the statute of limitations after six months from the time
of implementation; however, this cannot occur before the end of the claim period.
Applicable law
This declaration, and the claims, rights and obligations arising from it, are based exclusively on the
pertinent German Law, without the norms of international private law, and excluding UN retail law.
Содержание 6455
Страница 24: ...Page 11 14 ...
