30
SENSOMATIC
Translation of the original operating instructions
6.0 Troubleshooting
The drawers can always be opened manually like conventional drawers, even when isolated.
It is often helpful to disconnect the system from the mains. Wait 10 seconds before switching the
system on again.
Fault
Cause
Remedy
The drawer does
not open - neit-
her by pulling
nor by pushing
The spring-loaded front buffer facilitating the
activation path
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is missing or defective.
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Fit the spring-loaded front buffer.Front
height up to 300 mm: 1 per side, front
height > 300 mm: 2 per side
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Replace the spring-loaded front buffer
Drawer is blocked, e.g. by stowed items.
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Remove the blocking item
The drawer back is bent to the rear.
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Straighten the back of the drawer
The opening unit is temporarily or perma-
nently de-energised or defective.
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Check the LED
✓
Green: Power supply OK
a) Flashing in red:
Opening unit is temporarily out of order
b) Red: Opening unit is defective
c) No indication: Power supply is interrupted
or opening unit is defective
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a) Wait 3 min
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b) Switch the system on and off or
replace the opening unit (see chapter
8.0)
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c) Slightly shift the opening unit and
mount it again, or replace it (see chap-
ter 8.0)
Cross beam cable is not mounted correctly.
The operation indicator on the power supply
unit is lit.
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Check that the frame cable is correctly
fitted into the cross beam and make
any necessary corrections
The operation
indicator on the
power supply
unit is not lit.
The power cable is not correctly connected
to the power supply unit or defective.
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Check that the power cable is seated
firmly, or replace it
There is no voltage present at the power
socket used.
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Switch on the switchable power socket
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Use another power socket
The power supply unit is defective.
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Check the fuses
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Replace the power supply unit
When the drawer
is opened it
slides against
the end stop too
quickly.
Rack is not aligned horizontally.
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Align the rack
Switch for the opening force is not set cor-
rectly.
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Shift the switch to the left (see chapter
10.0)
Drawer does
not open wide
enough.
Rack is not aligned horizontally.
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Align the rack
Switch for the opening force is not set cor-
rectly.
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Shift the switch to the right (see chap-
ter 10.0)
Opening unit is defective.
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Replace the opening unit (see chapter
8.0)
The drawers of
the entire cabinet
do not open
Connection cable is not plugged in or is
defective
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Check that the power cable is seated
firmly, or have it replaced by an autho-
rised expert
