SignJet JS310 Series Set Up Guide
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Other problems
Symptom Cause
Corrective
measure
The edges of the media
curled up, and became
jammed.
The edges of the media may curl up if the media
edge guards are not used. Be sure to use the
media edge guards.
If the media touched the printheads, perform a
printhead cleaning operation (See section
VII.6
Printing the Nozzle Check Pattern
).
The media shifted and
touched the printheads.
If the heater temperature is too high, reduce it.
Check whether the media has been loaded at an
angle. Make sure that the media is loaded so that
it is straight.
Perform a printhead cleaning operation (See
section
VII.6 Printing the Nozzle Check
Pattern
).
The media jammed.
The gap between the media
and the printheads was
insufficient, causing the
media to touch the
printheads.
Raise the height of the printheads.
Perform a printhead cleaning operation (See
section
VII.6 Printing the Nozzle Check
Pattern
).
The switch setting is
incorrect.
See section
VI.2 Winding the Media onto the
Take-up Unit
in this manual for the correct switch
setting procedure.
The media cannot be
taken up.
The take-up sensor
adjustment is incorrect.
Check whether the sensor is being affected by
direct sunlight or indoor lighting.
See section
VI.2 Winding the Media onto the
Take-up Unit
in this manual for the sensor
adjustment procedure.
The waste ink tanks are
full.
Firmly tighten the caps on the waste ink tanks and
then dispose of them as industrial waste.
