
5 Error icons and troubleshooting
5.2 Troubleshooting
PROBLEM
POSSIBLE CAUSE
POSSIBLE SOLUTION
The mains light fails to
switch on.
Mains not connected. Check the electric
mains connection.
The wash cycle fails to
start.
The machine has not
yet filled.
The machine has not
reached the appro-
priate temperature
yet.
Wait until the CONFIRM
button has turned
green.
Poor washing result.
The spray arms are
clogged, or scale is
obstructing them.
Not enough or unsuit-
able detergent or
rinse aid.
Baskets not fitted
properly.
Too low wash
temperature.
The set cycle is
unsuitable.
Machine does not run
in pot washing mode
Dismantle and clean
the spray arms.
Check the type and
concentration of de-
tergent/rinse aid.
Fit the baskets
properly.
Check the tempera-
ture — if too low, call
for technical
assistance.
Choose a longer
program.
Check that the pot
symbol is visible in the
display when pot-
washing basket is
used. Make sure the
magnet is close to the
sensor for cook ware.
Insufficient rinsing.
The spray nozzles are
clogged, or scale is
obstructing them.
Dismantle and clean
the spray nozzles.
The glasses and cut-
lery are stained.
The rinse aid is unsuit-
able or is not dis-
pensed correctly.
Water hardness
above 4 °dH or high
dissolved salt content.
Check the rinse aid
container and if it is
suitable for the type of
mains water. If the
problem persists, con-
tact chemical supplier.
34
Rev. 2022-04