CHAPTER 5
TROUBLE SHOOTING
When you need RMA or advanced technique service, please fill this form as detail as
possible and FAX to your dealer.
Product S/N:
Name:
TEL No.:
FAX No.:
E-mail address:
Full Address:
Hardware condition:
Mainboard chipset:
Mainboard CPU:
CPU clock: MHz
Main memory: MB
Cache memory: KB
VGA card:
Display memory: MB
Sound card:
Hard Disk: MB
Other add-on cards:
Monitor:
Horizontal Freq.: KHz to KHz
Vertical Freq.: Hz to Hz
Problem description:
Check the following before requesting service.
Symptom
Point to check
No TV output
Press the video select or AV button of the TV to select the
video Input from the Grand PC2TV WIRELESS.
Text not sharp
Use S-Video or SCART connection.
Missing characters
Set the Grand PC2TV WIRELESS to underscan. Adjustment
UP/ DOWN/ LEFT/ RIGHT position button to the center screen.
No color
1)
Toggle the PAL/NTSC button to match your TV system.
2)
If your TV is multi-standard, set the standard to AUTO or the same as
that output from the Grand PC2TV WIRELESS.
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