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Grandstream Networks, Inc.

         GXV3175 USER MANUAL 

 

                                                              FIRMWARE VERSION 1.0.1.1

 

Updated : 3/2012

 

 

 

 

GXV3175 User Manual 

Index 

WELCOME .................................................................................................. 6

 

GXV3175 OVERVIEW.................................................................................................................... 6

 

PRODUCT OVERVIEW ............................................................................... 8

 

INSTALLATION ......................................................................................... 11

 

EQUIPMENT PACKAGING ................................................................................................................. 11

 

SAFETY COMPLIANCES............................................................................................................. 11

 

WARRANTY ................................................................................................................................. 12

 

CONNECTING THE GXV3175 IP MULTIMEDIA PHONE................................................................... 12

 

WALL MOUNT .............................................................................................................................. 13

 

PHONE STAND ............................................................................................................................ 13

 

CONNECTING THE GXV3175 IP MULTIMEDIA PHONE............................................................ 14 

WELCOME SETUP GUIDE.......................................................................................................... 14 

MAKING THE FIRST CALL WITH IPVIDEOTALK SERVICE ...................................................... 17

 

USING THE GXV3175 IP MULTIMEDIA PHONE...................................... 18

 

LCD ...................................................................................................................................................... 18

 

MULTIPLE SIP ACCOUNTS AND LINES............................................................................................ 23

 

HANDSET, SPEAKER AND HEADSET MODE................................................................................... 24

 

MAKING A CALL.................................................................................................................................. 24

 

DURING CALLS .................................................................................................................................. 27

 

ANSWERING CALLS ................................................................................................................... 27

 

CALL FUNCTION OPTIONS ........................................................................................................ 29

 

CALL HOLD.................................................................................................................................. 30

 

CALL TRANSFER ........................................................................................................................ 31

 

3-WAY CONFERENCE ................................................................................................................ 33

 

VOICEMAIL

MESSAGE WAITING INDICATION

................................................................... 34

 

MUTE............................................................................................................................................ 34

 

KEYPAD INPUT................................................................................................................................... 35

 

CALL FEATURES ..................................................................................... 36

 

GXV3175 WEB CONFIGURATION INTERFACE...................................... 37

 

ACCESSING THE WEB CONFIGURATION PAGES .......................................................................... 38

 

Содержание GXV3175-P

Страница 1: ...Grandstream Networks Inc GXV3175 USER MANUAL Updated 3 2012 Grandstream Networks Inc GXV3175 V2 IP Multimedia Phone...

Страница 2: ...G THE GXV3175 IP MULTIMEDIA PHONE 14 WELCOME SETUP GUIDE 14 MAKING THE FIRST CALL WITH IPVIDEOTALK SERVICE 17 USING THE GXV3175 IP MULTIMEDIA PHONE 18 LCD 18 MULTIPLE SIP ACCOUNTS AND LINES 23 HANDSET...

Страница 3: ...ONFIGURATION PAGE 56 NO LOCAL TFTP SERVERS 57 RESTORE FACTORY DEFAULT SETTINGS 57 RESTORE TO FACTORY DEFAULT SETTINGS VIA LCD MENU 57 RESTORE TO FACTORY DEFAULT SETTINGS VIA THE WEB INTERFACE 58 EXPER...

Страница 4: ...deo voice call always on Internet web entertainment and social networking applications This user manual is designed to help you configure and manage GXV3175 IP Multimedia Phone Besides demonstrating h...

Страница 5: ...rrency updates weather forecasts and etc Access to thousands of Internet radio stations and popular online music networks such as Last fm Access to social networking sites such as Google Voice and web...

Страница 6: ...et port SD Card slot built in WiFi b g n Extraordinary Audio Quality Advanced DSP for audio Silence Suppression VAD CNG AEC and AGC Extraordinary Video Quality Real time video H 263 H 263 and H 264 co...

Страница 7: ...x 168mm x 36mm Weight 1 04kg phone with handset and stand 1 95kg package weight Operating Temperature 32 F 104 F 0 C 40 C Humidity 10 90 Non Condensing Compliance FCC CE C Tick Table 3 GXV3175 Technic...

Страница 8: ...camera and sensor Anti flickering of images auto focus auto exposure zoom 2x optical 2x digital PIP Picture in Picture audio mute camera block call log video phone book screensaver still picture captu...

Страница 9: ...andset 3 One 1 Quick Start Guide 4 One 1 Headset Dongle 5 One 1 Ethernet Cable 6 One 1 Phone Cord 7 One 1 12V Power Adapter 8 One 1 Phone Stand 9 One 1 Wall Mount 10 One 1 TV VGA Adapter Cable Figure...

Страница 10: ...to remedy warranty policy without prior notification WARNING Use the power adapter provided with the phone Do not use a different power adapter as this may damage the phone This type of damage is not...

Страница 11: ...web browser 10 SD Card Slot SD card could be inserted in for picture music video files storage 11 HDMI High Definition Multimedia Interface 12 Headset Jack 3 5mm stereo headset connector port WALL MO...

Страница 12: ...175 IP MULTIMEDIA PHONE Figure 5 Connecting the GXV3175 WELCOME SETUP GUIDE After the GXV3175 completes the touch screen collaboration a welcome screen will appear that will allow the user to access t...

Страница 13: ...reen By default the IPVideoTalk account is set to Account 1 slot Users may choose to remove this account by inputting their own account information or keep this account and select Create one more acco...

Страница 14: ...Settings This section allows the user to choose where the phone will send upgrade requests to as well as configuration requests The Automatic Upgrade field allows the user to specify how often the pho...

Страница 15: ...mpt to register to the IPVideoTalk network When the user boots the phone for the first time Account 1 will be registered to the IPVideoTalk server with a provisioned extension number 810xxxx 2 If the...

Страница 16: ...PVideoTalk account in the marked area to make first call USING THE GXV3175 IP MULTIMEDIA PHONE LCD When the phone is idle the LCD screen will look similar to Figure 9 The account and IP address may be...

Страница 17: ...f the status bar there are four 4 green tabs indicating the current page of the screen Figure 13 shows the screen that displays weather and currency information Figure 13 LCD IDLE screen displaying We...

Страница 18: ...ake call select PIP News Videos Youtube Internet Radio Brower to access the corresponding applications If the users press button on the left new widgets which include Info Weather RSS News Contacts an...

Страница 19: ...electing the right hand side area of the status bar users will be able to set the phone s status in the popped out dropdown list See Figure 18 Figure 18 LCD Idle screen displaying status bar settings...

Страница 20: ...abled Do Not Disturb DND Phone Status Missed Call The headset is in use and is off hook The headset is plugged in The phone is on speaker Audio Output The handset is off hook WiFi WiFi signal strength...

Страница 21: ...Call Paging and IP Call for direct IP Cal 4 Audio output Three types of audio output are available speaker handset and headset 5 Call volume Press to turn down or press to turn up the volume 6 Standa...

Страница 22: ...3175 allows users to switch from handset to speaker or headset by pressing corresponding icons shown in Dial Pad Table 6 Item 5 If headset is plugged in the headset icon will be activated to select MA...

Страница 23: ...ns by taking the handset off hook Take the handset off hook then the dial pad will show up with dial tone Select line account Press Redial or dial the number and press Audio Call Video Call to dial ou...

Страница 24: ...act to be dialed Press to call the select contact The primary number of the contact will be dialed out See Figure 22 Figure 22 Dial by Contact List If selecting the contact for full contact informatio...

Страница 25: ...ct Favorite in idle screen 7 By Messages Users could access the Phone Menu by pressing MENU icon in idle screen and then select Message Similar to dialing by Call History press to dial the selected co...

Страница 26: ...eo call 2 Incoming Audio Call When an audio call is coming in select Accept Audio or Reject in the screen shown as Figure 26 Figure 26 Answer incoming video call 3 Missed Call if the call is unanswere...

Страница 27: ...FIRMWARE VERSION 1 0 1 1 Updated 3 2012 Figure 27 Missed Call Notification CALL FUNCTION OPTIONS Figure 28 shows the screen after the users answer the call Press Options button to access all the call...

Страница 28: ...ference call Snapshot Press to take a snapshot of the current video The snapshot will be automatically saved to folder screenshot in Tools File Manager Video off Press to switch between Video off and...

Страница 29: ...ill be able to select Accept or Reject in the right hand side of the screen Accept new incoming call will put the previous call on hold To toggling between several calls users may need to turn off the...

Страница 30: ...Figure 32 Blind Transfer 2 Attended Transfer During a call select another line to establish call with the third party using the same account This will put the previous line Line 1 on hold Now press th...

Страница 31: ...ll press the Conference button then select the line on hold by pressing the corresponding Line button This would bring the three parties together in a 3 way conference 2 Cancel the Conference If after...

Страница 32: ...d To retrieve the voice mail activate dial pad first Then dial the voicemail box number or press Voice Mail button the button needs to be configured in web configuration interface first The Interactiv...

Страница 33: ...Item Function 1 Caps lock 2 Hide keypad 3 Switch between English Chinese input 4 Switch to characters with accents 5 Delete 6 Switch between Letter Number Symbol NOTE External keyboard could also be...

Страница 34: ...only Dial 83 Phone Ext Number no dial tone in between 84 Send audio and video Dial 84 Phone Ext Number no dial tone in between 70 Disable Call Waiting per call Dial 70 Phone Ext Number no dial tone in...

Страница 35: ...onds to HTTP HTTPS GET POST requests Embedded HTML pages allows users to configure the IP Multimedia Phone through a Web browser such as Microsoft s IE or Mozilla Firefox Java Script must be enabled F...

Страница 36: ...this number to access the Web Configuration Menu For example if the phone shows 192 168 0 60 please enter http 192 168 0 60 in the address bar of the browser 3 The default login name for the administr...

Страница 37: ...the GXV 3175 Default Gateway This field shows the Gateway of the GXV 3175 DNS Server This field shows the DNS Server of the GXV 3175 NAT Type This field shows the type of NAT configured Status System...

Страница 38: ...metric NAT routers work with STUN Default STUN server stun ipvideotalk com Use NAT IP The NAT IP address used in SIP SDP messages This field is blank at the default settings This should ONLY be used i...

Страница 39: ...e used instead It may make video phone call less prone to errors and thus make the video stream more robust towards error propagation but may increase bandwidth usage The default setting is set to No...

Страница 40: ...lt Gateway DNS Server 1 and DNS Server 2 Alternate DNS Server This field sets the alternate DNS server for the user Layer 3 Qos This field defines the layer 3 QoS parameter It is the value used for IP...

Страница 41: ...ted WEP Shared WEP OPEN WPA PSK TKIP WPA PSK AES WPA2 PSK TKIP WPA2 PSK AES The default setting is set to Disabled Users will need to enter the corresponding authentication password for the security m...

Страница 42: ...it is positive if the local time zone is west of the Prime Meridian A K A International or Greenwich Meridian and negative if it is east M3 2 0 M11 1 0 The 1st number indicates Month 1 2 3 12 for Jan...

Страница 43: ...Prefix This field enables your ITSP to lock firmware updates If configured only the firmware with the matching encrypted prefix will be downloaded and flashed into the phone Firmware File Postfix Thi...

Страница 44: ...uration file before acceptance The Default setting is NO Factory Reset Restore to factory default settings Users can choose from Full Reset VoIP Data Reset and User Data Reset After the selection is m...

Страница 45: ...Maintenance Network Manager ACS URL Enter URL for TR 069 Auto Configuration Servers ACS ACS Username Enter ACS username ACS Password Enter ACS password Periodic Inform Enable Enable periodic inform By...

Страница 46: ...nects to the OpenVPN server and the authentication is correct the phone will show the VPN IP address under the Status Network Status but it will still display the LAN IP on the LCD of the phone Mainte...

Страница 47: ...ort TV Output Select the desired TV Output type PAL or NTSC NTSC 4 3 by default SIP ACCOUNT CONFIGURATION PAGE DEFINITIONS The GXV3175 has three lines that can be configured to accommodate independent...

Страница 48: ...STUN client embedded in the phone will communicate with the appointed STUN server to examine which type of Firewall NAT setting is employed If the type of NAT detected is Full Cone Restricted Cone or...

Страница 49: ...INVITE method to refresh the session timer Caller Request Timer The default setting is Yes If Yes is selected the phone will use the session timer when it makes outbound calls if remote party supports...

Страница 50: ...system will select the preferred vocoder from the list and the same order is sent with the SDP messages The user can change the preferred vocoder priority order by toggling with the up and down butto...

Страница 51: ...is 30 ms Similarly if the setting is 2 and the codec is G729 or G711 or G726 the ptime value for SDP in the INVITE request will be 20 ms If the voice frames per TX configuration exceeds the maximum v...

Страница 52: ...ng the 2 with 011 when dialed 3 Default Outgoing x Allow any length of numbers Example of a simple dial plan used in a Home Office in the US 1900x 1617 2 9 xxxxxx 1 2 9 xx 2 9 xxxxxx 011 2 9 x 3469 11...

Страница 53: ...CBCOM RNK China Mobile ZTE IMS and Mobotix depending on their need The default setting is Standard Feature Key Sync Default is No This option is to synchronize DND Call Forward features with Broadsof...

Страница 54: ...t ringtones from the dropdown menu They can also upload mp3 files in Ringtone manager for their own ringtone SAVING THE CONFIGURATION CHANGES After users makes changes to the configuration press the S...

Страница 55: ...n Guide GXV3175 XML GUI Customization Config Tool and Examples GMI GUIDE GMI Grandstream Manager Interface is a management API developed by Grandstream Networks Designed for our IP Multimedia phones i...

Страница 56: ...a software upgrade server Via Menu or the Web Configuration Interface UPGRADE VIA MENU In Menu System Settings Maintenance users could configure the software upgrade server through the menu in the pho...

Страница 57: ...PC running the TFTP server and the GXV3175 device to the same LAN segment 3 Launch the TFTP server and go to the File menu Configure Security to change the TFTP server s default setting from Receive...

Страница 58: ...ll need to do calibration before the phone s main screen show up RESTORE TO FACTORY DEFAULT SETTINGS VIA THE WEB INTERFACE Step 1 Login to the system configuration page through a web browser and selec...

Страница 59: ...s for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment...

Страница 60: ...cumentation FAQs and User and Developer Forum for answers to your general questions If you have purchased our products through a Grandstream Certified Partner or Reseller please contact them directly...

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