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Grandstream Networks, Inc. 

GXV300x User Manual

 

Page 2 of 54 

 

Firmware 1.2.3.7 

Updated: 12/2010 

 

W

ELCOME

 

 
Thank you for purchasing the Grandstream GXV300x IP Video Phone.   The GXV300x is a cost effective, 
easy  to  use  and  easy  to  configure  IP  video  communications  solution.  The  GXV300x  supports  popular 
voice codecs and H.264, H.263/H.263+ video codec.  It is based on SIP industry standard and interoper-
able  with  3

P

rd

P

  party  SIP  providers,  thus  enabling  you  to  fully  leverage  the  benefits  of  VoIP  technology, 

while visually commuting with anyone, anywhere in world. 
 
This manual will help you learn how to operate and manage your GXV IP Video Phone and make the best 
use  of  its  many  upgraded  features  including  simple  and  quick  installation,  multi-party  conferencing,  and 
direct IP-IP Calling.   
 
 

GXV3000X

 

S

ERIES 

O

VERVIEW

 

Currently,  the  GXV300x  IP  Video  Phone  series  consists  of  the  following  three  models:  GXP3000, 
GXV3005 and GXV3006.  
 
The GXV300x series is a next generation IP video phone based on SIP standard and H.264 video codec, 
the codec of choice for high-quality video. It also supports H.263/H.263+ legacy video codec just for com-
patibility. The GXV300x supports real-time (up to 30fps) high-quality video at very modest bandwidth level 
(as  low  as  32kbps,  up to  1Mbps).  The  phone  allows  nearly  all  viewing  angles  via  a  large  5.6”  TFTP  ad-
justable LCD screen and a VGA camera, creating high-quality videoconferences from your desk.   
 
The  GXV300x  combines  great  design  and  technology  with  excellent  audio  and  picture  quality,  ease  of 
use and broad interoperability with 3rd party SIP products.  It is ideal for any multi-media communication 
environment, the virtual office and all IP video communications for business or residential users.  
 

Caution: 

 Changes or modifications to this product not expressly approved by Grandstream, or operation 

of this product in any way other than as detailed by this User Manual, could void your (one year) manu-
facturer warranty.
 
 
 
 
 
 
 
 
 
 
 
 
 

 

This document is contains links to Grandstream GUI Interfaces.  Please remember to download these 
examples 

http://www.grandstream.com/support/gxv_series_phone/gxv300x/documents/gxv300x_gui.zip

 

 

for 

your reference. 

 

This document is subject to change without notice.  The latest electronic version of this user manual 
is available for download from the following location:

 

http://www.grandstream.com/support/gxv_series_phone/gxv300x/documents/gxv300x_usermanual_e
nglish.pdf 

 

 

Reproduction or transmittal of any part, in any form or by any means, electronic or print, for any pur-
pose without the express written permission of Grandstream Networks, Inc. is not permitted. 

Содержание GXP3000

Страница 1: ...Grandstream Networks Inc GXV300x Series IP Video Phone GXV300x SeriesUser Manual www grandstream com Firmware Version 1 2 3 7 support grandstream com...

Страница 2: ...URATION GUIDE 19 CONFIGURE OPERATION WITH KEYPAD 19 CONFIGURATION WITH WEB BROWSER 22 END USER CONFIGURATION 24 ADVANCED USER CONFIGURATION 26 INDIVIDUAL ACCOUNT SETTINGS 32 CONFIGURATION THROUGH SECU...

Страница 3: ...able 6 LCD Icon Definitions 9 Table 7 GXV Button Definitions 11 Table 8 GXV300x Call Features 18 Table 9 Key Pad Configuration Menu 21 Table 10 Status Page Definitions 23 Table 11 Basic Configuration...

Страница 4: ...t very modest bandwidth level as low as 32kbps up to 1Mbps The phone allows nearly all viewing angles via a large 5 6 TFTP ad justable LCD screen and a VGA camera creating high quality videoconference...

Страница 5: ...power adapter provided with the GXV package The manufacturer s warranty does not cover damages to the phone caused by unsupported power adap tors TWARRANTY If you purchased your GXV300x from a resell...

Страница 6: ...Mbps RJ 45 port for uplink to Ethernet 3 USB USB Interface for external USB device like flash to store captured snap shot image USB keyboard and mouse 4 Video Audio Jacks RCA Output Interface to exter...

Страница 7: ...one on the wall place two fixed hangers on the wall hang the back of the phone on the fixed hangers The two sustaining brackets will balance the bottom of the phone and position the phone on the wall...

Страница 8: ...H 263 and H 264 baseline real time video codec with vid eo bandwidth from 32kbps 1Mbps Advanced Video features 5 6in TFT color LCD 180 degrees vertical rotation 300 degrees horizontal rotation advance...

Страница 9: ...vice configuration via LCD Web browser or central secure configuration file Support NAT traversal using IETF STUN and Symmetric RTP Manual or dynamic host configuration protocol DHCP network setup Vid...

Страница 10: ...r anonymous call using privacy header Firmware Upgrades Support for Authenticating configuration file before accepting changes Support firmware upgrade via TFTP or HTTP Allow user to specify different...

Страница 11: ...ectivity Status SIP Proxy Server Icon Color connected to SIP Server IP address received Gray SIP Proxy Server not registered Phone Status Icon OFF when the handset is on hook ON when the handset is of...

Страница 12: ...Call Icon Icon appears when you miss a call Number indicates how many missed calls Video Mute ON when video is disabled Voice Video Message ON when there is unheard message Forward ON when call forwa...

Страница 13: ...ey when in Keypad Configuration TRNF TRANSFER key Transfer an ACTIVE call to another number CONF Press CONF button to connect Calling Called party into conference MESSAGE Enter to retrieve video voice...

Страница 14: ...BroadSoft and the subsequent call will be made through SIP account 2 BroadSoft Incoming calls to a specific account will attempt to use its corresponding LINE if it is not in use When the virtually m...

Страница 15: ...essing the DOWN arrow key or iii Pressing the menu button and Selecting Phone book and Press MENU Select the phone number by using the arrow keys Press OK to select Press OK again to dial 6 PAGING INT...

Страница 16: ...in the last octet in the IP address This partially simulates a PBX function using the CMSA CD without a SIP server Static IP usage recommended In the Advanced Settings page set the Use Quick IP call m...

Страница 17: ...ts both blind and attended or supervised transfer 1 Blind Transfer Press TRNF button then dial the number and press the SEND button or if configured to complete transfer of an active call 2 Attended o...

Страница 18: ...each line for stutter tone 3 Or check missed calls using the menu key Mute Delete 1 To enable disable mute during a call press MUTE DEL button The red Mute Delete icon muted microphone will flash on t...

Страница 19: ...y providing the option of a PSTN life line Pressing LINEx button few times until LINEx Dial USING PSTN shown on LCD to make calls via PSTN If the call is going through the PSTN line then the video fea...

Страница 20: ...nal Call Forward Dial 72 wait for a dial tone Dial the forwarding number followed by wait for dial tone confirmation LCD will display Call FWD Activated 73 Cancel Unconditional Call Forward Dial 73 an...

Страница 21: ...ion menu CONFIGURE OPERATION WITH KEYPAD To enter the MENU press the OK button Navigate the menu by using the arrow keys up down and left right Confirm a menu selection by pressing the OK button Delet...

Страница 22: ...Grandstream Networks Inc GXV300x User Manual Page 20 of 54 Firmware 1 2 3 7 Updated 12 2010 FIGURE 5 FLOW CHART OF KEY PAD CONFIGURATION MENU...

Страница 23: ...s to return the main menu Phone Book Displays the phonebook Call History Displays history of received dialed and missed calls RTSP Video Streaming Starts sending RTSP Video stream Direct IP Call Displ...

Страница 24: ...con nection will cause IP loss Press to return to the main menu Reboot Press Menu button to reboot the device Register Account Choose Account to force the phone sends out registration request About Ex...

Страница 25: ...Definitions This section will describe the options in the Web configuration user interface As mentioned a used can log in as an administrator or end user Functions available for the end user are Stat...

Страница 26: ...ce last reboot Total SIP Message Received Total number of SIP messages received since last reboot Total RTP Packet Sent Total number of RTP packets sent since last reboot Total RTP Packet Received Tot...

Страница 27: ...t time end time saving Both start time and end time have the same syntax month day weekday hour minutes o month 1 2 3 12 for Jan Feb Dec o day 1 2 3 31 o weekday 1 2 3 7 for Mon Tue Sun or 0 which mea...

Страница 28: ...OSD from video background PIP Position Local Mirror Images showed via Picture in Picture positions in the LCD Default is Top Left Starting Video OSD PIP Mode Default value is OSD On PIP On Camera Zoom...

Страница 29: ...alue in the SDP message of an INVITE request will be 20ms If the configured voice frames per TX exceeds the maximum allowed value the IP phone will use and save the maximum allowed value for the corre...

Страница 30: ...ct to RTSP server To act as remote surveillance monitor the GXV300x has to give the RTSP server authorized User ID in order to fetch the RTSP streaming packets Streaming RTSP Password The password use...

Страница 31: ...ade Please do NOT interrupt the TFTP upgrade process especial ly the power supply as this might damage the device Via HTTP Server The HTTP server URL used for firmware upgrade and configuration For ex...

Страница 32: ...The level is one of DEBUG INFO WARNING or ERROR Syslog messages are sent based on the following events product model version on boot up INFO level NAT related info INFO level sent or received SIP mes...

Страница 33: ...ke direct IP call to aaa bbb ccc XXX where aaa bbb ccc comes from the LAN VPN IP address REGARDLESS of subnet mask XX or X also valid so leading 0 is not required but OK See Quick IP Call Mode for det...

Страница 34: ...different from SIP User ID Authenticate Password SIP service subscriber s account password for GXV300x to register to SIP server Name SIP service subscriber s name that is used for Caller ID display U...

Страница 35: ...r Controller must be used and this field must be configured to NO Keep Alive Using SIP OP TIONS Default is No Subscribe for MWI Default is No When set to Yes a SUBSCRIBE for Message Waiting Indication...

Страница 36: ...2 9 x allows international calls starting with 011 3469 11 allow dialing special and emergency numbers 311 411 611 and 911 x more than two digits and end with a sign NOTE Use as Dial Key has to be di...

Страница 37: ...from this account will play selected ring tone Video Call Ring Tone There are 4 uniquely defined ring tones for Video incoming calls 1 System Ring Tone when selected all calls will ring with system r...

Страница 38: ...r a desired value 96 127 for dynamic RTP payload type of H 264 codec Default is 99 H 263 payload type Enter a desired value 96 127 for payload type of H 263 codec Default is 103 H 263 Default Resoluti...

Страница 39: ...s are set to North American frequencies Frequencies should be configured with known values to avoid uncomfortable high pitch sounds ON is the period of ringing ON time in ms while OFF is the period of...

Страница 40: ...ble FXS Call Waiting Caller ID Default is Yes If set to No Call Waiting caller ID will not be provided to analog phone connected to the FXS port Distinctive Ring Tone This function lets you configure...

Страница 41: ...Grandstream devices GAPS uses enhanced NAT friend ly TFTP or HTTP thus no NAT issues and other communication protocols to communicate with each individual Grandstream device for firmware upgrade remot...

Страница 42: ...dministrator password to access the web configuration interface In the ADVANCED SETTINGS page enter the Upgrade Server s IP address or FQDN in the Firmware Server Path field Select TFTP or HTTP upgrad...

Страница 43: ...provisioning purpose only For normal TFTP or HTTP firmware upgrades the following error messag es in a TFTP or HTTP server log can be ignored TFTP Error from IP ADRESS requesting cfg000b82023dd4 File...

Страница 44: ...cted MANAGING FIRMWARE AND CONFIGURATION FILE DOWNLOAD When Automatic Upgrade is set to Yes Service Provider can use P193 Auto Check Interval in mi nutes default and minimum is 60 minutes to have the...

Страница 45: ...t NO possible values 0 NO 1 YES other values ignored The feature will be activated when Enable Downloadable Phonebook is set to YES HTTP or TFTP AND a valid Phonebook XML Path is set When the device b...

Страница 46: ...ountry type xsd string minOccurs 1 maxOccurs 1 xsd sequence xsd complexType xsd element xsd element name Phone xsd complexType xsd sequence xsd element name phonenumber type xsd string minOccurs 1 max...

Страница 47: ...JPEG 320x240 in dimension RGB color space 8 bit data The screensaver file image bin cannot rename this file is limited to 20 images or 320kb whichever limit is reached first Screensaver pictures as we...

Страница 48: ...kb Put the generated file image bin into the same folders as the firmware files Reboot or Power cycle the phone and wait image bin file downloaded successfully CAUTION Please do not interrupt the powe...

Страница 49: ...t be less than 64KB other wise it will override next file slot space 3 Flash only has space to store 3 ringtone files 64KB x 3 192KB total space The ring tone generator supports 16 bit linear PCM as i...

Страница 50: ...use an icon will show up in lower part of the LCD the user can save a snap shot or capture a picture from camera to the flash drive Directions When the USB flash drive device is ready either the video...

Страница 51: ...t If you want to use headset products with an RJ22 plug a special cable known as cross over cable or a cable adapter box is required The standard handset cable supplied with the headset is a roll over...

Страница 52: ...rmware 1 2 3 7 Updated 12 2010 FIGURE 11 HEADSET CROSS OVER DIAGRAMS Roll Over Cable already provided to connect the handset to phone base Cross Over Cable required for Plantronics Headset a b c d One...

Страница 53: ...s All in the bottom of the page Input Codecs Access modules Real RTSP Check Advanced Options in the bottom The option will show Change Caching value ms value to 1000 and then save You may change it to...

Страница 54: ...Grandstream Networks Inc GXV300x User Manual Page 52 of 54 Firmware 1 2 3 7 Updated 12 2010 FIGURE 12 SCREENSHOT MONITORING STATION...

Страница 55: ...Grandstream Networks Inc GXV300x User Manual Page 53 of 54 Firmware 1 2 3 7 Updated 12 2010...

Страница 56: ...ter submenu select Factory Reset Please refer to Table 5 1 of keypad flow chart Step 2 Enter the MAC address printed on the bottom of the sticker Please use the following map ping 0 9 0 9 A 22 press t...

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