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GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL

Grandstream Networks, Inc.

GXP2120/GXP2110/GXP2100/GXP14xx

SIP Enterprise Phones

Содержание GXP14

Страница 1: ...GXP2120 GXP2110 GXP2100 GXP14xx USER MANUAL Grandstream Networks Inc GXP2120 GXP2110 GXP2100 GXP14xx SIP Enterprise Phones...

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Страница 3: ...5 24 8 FIRMWARE VERSION 1 0 5 15 8 FIRMWARE VERSION 1 0 4 23 8 FIRMWARE VERSION 1 0 4 9 9 WELCOME 11 PRODUCT OVERVIEW 13 FEATURE HIGHTLIGHTS 13 GXP2120 GXP2110 GXP2100 GXP14xx TECHNICAL SPECIFICATION...

Страница 4: ...38 CUSTOMIZED LCD SCREEN XML 40 CONFIGURATION GUIDE 41 CONFIGURATION VIA KEYPAD 41 CONFIGURATION VIA WEB BROWSER 46 DEFINITIONS 47 STATUS PAGE DEFINITIONS 47 ACCOUNTS PAGE DEFINITIONS 48 SETTINGS PAGE...

Страница 5: ...FIRMWARE VERSION 1 0 6 11 GXP2120 GXP2110 GXP2100 GXP14xx USER MANUAL Page 3 of 81 EXPERIENCING THE GXP2120 GXP2110 GXP2100 GXP14xx 81...

Страница 6: ...17 Table 5 GXP2120 GXP2110 GXP2100 GXP14xx CONNECTORS 17 Table 6 LCD DISPLAY DEFINITIONS 21 Table 7 GXP2120 GXP2110 GXP2100 1450 LCD ICONS 24 Table 8 GXP140x LCD ICONS 26 Table 9 KEYPAD DEFINITIONS 27...

Страница 7: ...LES http www grandstream com products gxp_series general documents gxp21xx_gui zip 1 Screenshot of Login Page 2 Screenshots of Status Pages 3 Screenshots of Accounts Pages 4 Screenshots of Settings Pa...

Страница 8: ...party software licensed under the GNU General Public License GPL Grandstream uses software under the specific terms of the GPL Please see the GNU General Public License GPL for the exact terms and co...

Страница 9: ...ort Priority Value under Network setting NETWORK PAGE DEFINITIONS Added Date Time setting under Preference setting on menu CONFIGURATION VIA KEYPAD FIRMWARE VERSION 1 0 6 7 No new feature added FIRMWA...

Страница 10: ...ation PUBLIC MODE Updated Click To Dial feature information EDITING CONTACTS AND CLICK TO DIAL Updated Keypad MENU options and Keypad configuration flow CONFIGURATION VIA KEYPAD Updated Web GUI option...

Страница 11: ...ey options Voice Mail Call Park LDAP Search and etc SETTINGS PAGE Added IPv6 configuration options SETTINGS PAGE Added LDAP options information MAINTENANCE PAGE Added Public Mode information for hot d...

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Страница 13: ...support up to 5 way conferencing for GXP2120 GXP2110 GXP2100 and 3 way conferencing for GXP14xx multi languages and dual color LEDs The GXP2120 GXP2110 GXP2110 supports presence and Busy Lamp Field BL...

Страница 14: ...XP2100 GXP14xx USER MANUAL Page 12 of 81 Reproduction or transmittal of the entire or any part in any form or by any means electronic or print for any purpose without the express written permission of...

Страница 15: ...t keys XML Application XML Idle Screen Customization GXP2110 4 lines 18 programmable Multi Purpose Keys 3 XML programmable soft keys XML Application XML Idle Screen Customization GXP2100 4 lines 7 pro...

Страница 16: ...s each Yes up to 2 EXT Boards 56 nodes each N A N A N A GXP2120 GXP2110 GXP2100 GXP14xx TECHNICAL SPECIFICATIONS Table 3 GXP2120 GXP2110 GXP2100 GXP14xx TECHNICAL SPECIFICATIONS Protocols and Standard...

Страница 17: ...P14xx uses the same key for DND MUTE by default When the phone is in idle the key will be used as DND When the phone is in talking status the key will be used as MUTE Voice Codec Support for G 723 1 G...

Страница 18: ...ation file Power and Green Energy Efficiency Universal power adapter Input 100 240VAC 50 60Hz Output 5VDC 800mA GXP2100 only Input 100 240VAC 50 60Hz Output 5VDC 800mA or 5VDC 1200mA Integrated Power...

Страница 19: ...connecting to Ethernet Integrated PoE for GXP2120 GXP2110 GXP2100 GXP1450 GXP1405 PC Port 10 100Mbps RJ 45 port for PC connection EXT Port Extension module connection port for GXP2120 GXP2110 Power J...

Страница 20: ...formation for GXP2120 GXP2110 GXP2100 14xx Figure 1 GXP2120 GXP2110 GXP2100 GXP14xx Pin out GXP2120 GXP2110 EXTENSION MODULE GXP2120 2110 supports two EXT boards providing up to 112 additional program...

Страница 21: ...ble The GXP2120 2110 will automatically reboot and power up the GXP EXT boards Grandstream recommends though not required to use a separate power supply with the second GXP EXT board Note Should your...

Страница 22: ...hone caused by unsupported power adapters WARRANTY If the GXP2120 GXP2110 GXP2100 GXP14xx phone was purchased from a reseller please contact the company where the phone was purchased for replacement r...

Страница 23: ...s in English approximately Note For GXP140x only strings can be used for logo name due to LCD limitation NETWORK STATUS Shows the status of network in the middle of the screen It will indicate whether...

Страница 24: ...2110 GXP2100 the softkey for XML application will show up in the default idle screen as configured SOFTKEYS in Call Screen The softkeys are context sensitive and will change depending on the call stat...

Страница 25: ...ll press the CallPark softkey and select a green MPK to park the call on available parking lot PickUp When the phone goes off hook the Pickup softkey will display on screen To pick up the parked call...

Страница 26: ...rd No Answer feature disabled ON Call Forward No Answer feature enabled Call Forward All and Call Forward No Answer Status OFF Call Forward All and Call Forward No Answer feature disabled ON Call Forw...

Страница 27: ...sponse Please wait for the phone to response before the keypad entry Handset Status OFF handset on hook ON handset off hook Speaker Status OFF speaker off ON speaker on Headset Status OFF headset off...

Страница 28: ...ICONS Registration Status Registered Registration Status Not Registered Handset Status OFF handset on hook ON handset off hook Speaker Status OFF speaker off ON speaker on Headset Status OFF headset...

Страница 29: ...ume the call on hold HOLD HOLD HOLD Place active call on hold or resume the call on hold SEND Send out the number or redial TRANSFER TRANSFER TRANSFER Transfer an active call to another number CONF CO...

Страница 30: ...when making calls Press the Hook Switch to switch to handset press the Headset button to switch to headset or press the Speaker button to switch to speaker MULTIPLE SIP ACCOUNTS AND LINES GXP2120 can...

Страница 31: ...the phone is on hook and then send out When the phone is in idle enter the number to be dialed out Take handset off hook or Press Speaker button or Press Headset button with headset plugged in or Sel...

Страница 32: ...ly at the bottom of the Web GUI page Off hook the phone or directly press the Speed Dial key to dial out Call Return Dial the last answered call Go to phone s Web GUI Settings Programmable Keys config...

Страница 33: ...phones if Both phones have public IP addresses or Both phones are on the same LAN VPN using private or public IP addresses or Both phones can be connected through a router using public or private IP a...

Страница 34: ...lowed by SEND 192 168 0 2 calling 192 168 0 123 dial 123 followed by SEND 192 168 0 2 dial 3 and 03 and 003 results in the same call call 192 168 0 3 Note The will represent colon in direct IP call ra...

Страница 35: ...PHONE CALL CALL WAITING CALL HOLD Hold Place a call on hold by pressing the HOLD button The active LINE key will blink in green Resume Resume call by pressing the blinking LINE key Multiple calls Aut...

Страница 36: ...ce the number is entered a Transfer softkey will show If Transfer softkey is pressed instead of SEND or a blind transfer will be performed Press TRAN key again The call will be transferred For Auto At...

Страница 37: ...nversation If users would like to re establish conference call before 1 separate LINE is selected press the ReConf softkey right after the conference call is held split End Conference Press HOLD key t...

Страница 38: ...be ended with both calls on hold Or Users could press the EndCall softkey or simply hang up the call to terminate the conference call Note The party that starts the conference call has to remain in t...

Страница 39: ...her users of the SCA group will be notified of this by the red flashing button and they will be able to resume the call from their phone by pressing the line button However if this call is placed on p...

Страница 40: ...nsert into a phone number to represent hard pause The configuration of inserting hard pause is similar to that of soft pause For example number 2003 1 is configured in speed dial or phonebook entry Wh...

Страница 41: ...d then enter the number to dial out 82 Send Caller ID per call Off hook the phone Dial 82 and then enter the number to dial out 70 Disable Call Waiting per Call Off hook the phone Dial 70 and then ent...

Страница 42: ...elayed call forward Off hook the phone Dial 93 Hang up the call CUSTOMIZED LCD SCREEN XML The GXP2120 GXP2110 GXP2100 GXP14xx IP phone supports the following XML applications Please refer to the corre...

Страница 43: ...o the previous menu The phone automatically exits MENU mode with an incoming call when the phone is off hook or the MENU mode if left idle for more than 60 seconds When the phone is in idle pressing t...

Страница 44: ...ent ring tones for incoming call Ring Volume Adjusts ring volume by pressing left right arrow key LCD Contrast Adjusts LCD contrast by pressing left right arrow key LCD Brightness Not applicable to GX...

Страница 45: ...stic Mode All LEDs will light up Press any key except MENU key on the keypad to display the button name in the LCD Lift and put back the handset or press Menu button to exit diagnostic mode Keyboard D...

Страница 46: ...FIRMWARE VERSION 1 0 6 11 GXP2120 GXP2110 GXP2100 GXP14xx USER MANUAL Page 44 of 81 Exit Exit from this menu The following picture shows the keypad MENU configuration flow...

Страница 47: ...e User Name Password LDAP Number Filter LDAP Name Filter LDAP Version Do Not Disturb Ring Tone Ring Volume LCD Contrast LCD Brightness Download SCR XML Erase Custom SCR Display Language Time Settings...

Страница 48: ...witch please connect the computer directly to the PC port on the back of the phone If the phone is properly connected to a working Internet connection the IP address of the phone will display in MENU...

Страница 49: ...plays the configured SIP User ID SIP Server Displays the configured SIP Server address SIP Registration Displays SIP registration status YES NO Status Network Status MAC Address Global unique ID of de...

Страница 50: ...sociated with the SIP account SIP Server The URL or IP address and port of the SIP server This is provided by your VoIP service provider ITSP Secondary SIP Server The URL or IP address and port of the...

Страница 51: ...will switch to Backup IP x and then it will switch back to Primary IP after 3 re tries If SIP server is already an IP address phone will use it directly even User Configured IP is selected NAT Traver...

Страница 52: ...tration if the process is failed The default value is 20 seconds SIP T1 Timeout SIP T1 Timeout The default setting is 0 5 seconds SIP T2 interval SIP T2 Interval The default setting is 4 seconds SIP T...

Страница 53: ...not The default setting is default the P Preferred Identity Header will show in INVITE unless Huawei IMS special feature is on If set to Yes the P Preferred Identity Header will always show in INVITE...

Страница 54: ...s presence feature on the phone The default setting is No Special Feature Different soft switch vendors have special requirements Therefore users may need select special features to meet these require...

Страница 55: ...is No Accept Incoming SIP from Proxy Only When set to Yes the SIP address of the Request URL in the incoming SIP message will be checked If it doesn t match the SIP server address of the account the c...

Страница 56: ...for G723 codec The default value is 5 3kbps G 726 32 Packing Mode Selects ITU or IETF for G726 32 packing mode iLBC Frame Size Selects iLBC packet frame size The default value is 30ms iLBC Payload Ty...

Страница 57: ...started with 1900 1617 2 9 xxxxxx allows dialing to local area code 617 numbers by dialing 7 numbers and 1617 area code will be added automatically 1 2 9 xx 2 9 xxxxxx allows dialing to any US Canada...

Страница 58: ...ain text e g priority and select the custom ring tone mapped to it The custom ring tone will be used if the phone receives SIP INVITE with Alert Info header in the following format Alert Info http 127...

Страница 59: ...and transmit It is the base RTP port for channel 0 When configured channel 0 will use this port _value for RTP channel 1 will use port_value 2 for RTP Local RTP port ranges from 1024 to 65400 and must...

Страница 60: ...isable Direct IP Call Disables Direct IP Call The default setting is No Use Quick IP Call mode When set to Yes users can dial an IP address under the same LAN VPN segment by entering the last octet in...

Страница 61: ...iting Ring Back Tone Call Waiting Tone Busy Tone Reorder Tone Configures ring or tone frequencies based on parameters from local telecom The default value is North American standard Frequencies should...

Страница 62: ...s in Headset Toggle Headset Speaker mode both headset and speaker will ring on incoming call The default setting is No Headset TX gain Configures the transmission gain of the headset The default value...

Страница 63: ...which is U S central time If it is positive if the local time zone is west of the Prime Meridian A K A International or Greenwich Meridian and negative if it is east M4 1 0 M11 1 0 The 1st number ind...

Страница 64: ...ode for the phone to look up and display the currency information Note This option is not applicable to GXP14xx Settings XML Applications Idle Screen XML Download Configures to enable idle screen XML...

Страница 65: ...ount to monitor the BLF status Enter the extension number in the Value field to be monitored Presence Watcher This option has to be supported by a presence server and it is tied to the Do Not Disturb...

Страница 66: ...ame field is left blank Enter the LDAP Name Number filter in the Value field LDAP search does not support entering Non ASCII characters Multi Purpose Keys X For GXP2120 GXP2110 GXP2100 only Assigns a...

Страница 67: ...on in the Value field to park pick up the call Intercom Select Account and enter the extension number in the Value field to do the intercom LDAP Search This option is to narrow the LDAP search scope E...

Страница 68: ...ic is used in Statically configured IPv6 address type IPv6 Prefix Enter the IPv6 Prefix 64 bits when Prefix Static is used in Statically configured IPv6 address type DNS Server 1 Enter the DNS Server...

Страница 69: ...r user level web GUI access This field is case sensitive with a maximum length of 30 characters Confirm Password Confirms the end user password field to be the same as above Admin Password Allows user...

Страница 70: ...ion 66 originally was only designed for TFTP server Later on it was extended to support an HTTP URL GXP phones support both TFTP and HTTP server via option 66 Users can also use DHCP option 43 vendor...

Страница 71: ...rvers ACS TR 069 Username ACS username for TR 069 TR 069 Password ACS password for TR 069 Periodic Inform Enable Enables periodic inform If set to Yes device will send inform packets to the ACS The de...

Страница 72: ...S Transport Download Device Configuration Click to download the device configuration file in txt format Web Access Mode Sets the protocol for web interface as HTTP or HTTPS Default setting is HTTP Dis...

Страница 73: ...vers Some LDAP servers allow anonymous binds in which case the setting can be left blank Password Configures the bind Password for querying LDAP servers The field can be left blank if the LDAP server...

Страница 74: ...ber Max Hits Specifies the maximum number of results to be returned by the LDAP server If set to 0 server will return all search results The default setting is 50 Search Timeout Specifies the interval...

Страница 75: ...the local SIP and RTP ports This is usually necessary when multiple GXPs are behind the same NAT If using a Public IP address set this parameter to No NAT Traversal It is under Accounts X Network Sett...

Страница 76: ...to configure the phone for public mode Fill up the SIP server address for account 1 first Under Web GUI Settings General Settings set Public Mode option to Yes Click Save and Apply and reboot the pho...

Страница 77: ...to dial out by specifying the following URL in PC s web browser or in the field as required in other call modules http ip_address cgi bin api make_call phonenumber 1234 account 0 password admin 123 In...

Страница 78: ...l save but not apply the changes until the Apply button on the top of web GUI page is clicked Or users could directly press Save and Apply button We recommend rebooting or powering cycle the phone aft...

Страница 79: ...he change take effect When upgrading starts the screen will show upgrading progress When done you will see the phone restarts again Please do not interrupt or power cycle the phone when the upgrading...

Страница 80: ...ttp httpd apache org or use Microsoft IIS web server CONFIGURATION FILE DOWNLOAD Grandstream SIP Devices can be configured via the Web Interface as well as via a Configuration File binary or XML throu...

Страница 81: ...ory default settings Grandstream is not responsible for restoring lost parameters and cannot connect your device to your VoIP service provider Please follow the instructions below to reset the phone P...

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Страница 83: ...elated documentation FAQs and User and Developer Forum for answers to your general questions If you have purchased our products through a Grandstream Certified Partner or Reseller please contact them...

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