TRANSFERRING CALLS:
ATTENDED TRANSFER:
•
Press
More key on call screen
•
Select
Transfer
•
Dial the extension/number of the person you wish to transfer to and hit send
•
Once they pick up select
End on the pop up to complete
IF CALLER DOES NOT WANT TO TAKE THE TRANSFERRED CALL
•
Have the called extension hang up and you can resume to outside caller
•
OR
to cancel transfer select the back key
BLIND TRANSFER:
•
Press
More key on call screen
•
Select
Transfer
•
Select
Blind option from drop down on the upper left
•
Dial the extension number (or external #) and press
SEND
•
OR you can transfer to any of the
Contacts by pressing the
Home button, and selecting from the widget
CONFERENCE CALLS:
•
Select
Conference
•
Dial external/internal number (as soon as caller answers they will be connected in
conference
•
To add in more parties simply press the
add member button
CALL PARK: Putting a call on hold to be picked up from any other phone
•
To Park a call, press
Home
•
Press
Call Park on the widget
•
The call will then be put on hold starting at Call Park 1
•
To pick up call (from any phone) Select the widget then the Call Park 1-4 marked red.
CALL PICKUP:
•
If a phone is ringing other than your own you can pick up that call
•
Dial
* *
+ the
extension you wish to pick up.
TRANSFER TO VOICEMAIL:
•
To transfer callers directly into a user’s voicemail, select
More
•
Select
Transfer
•
Dial
*
+
the extension
