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Service Manual TD60.C
6
General product information
Lint filter sensor
A lint filter sensor was introduced in August 2010. If the lint filter is not fully seated or inserted
incorrectly in the lint filter holder, the machine will not start. Moreover, an error message is dis-
played: “Insert filter”. The system comprises a sensor in the lint filter holder and a magnet in the
lint filter. When the lint filter is correctly inserted, the magnet triggers the sensor, which closes the
circuit in the machine.
Fig.1 The sensor installed in the lint filter holder.
Fig.2 Lint filter holder and lint filter as seen from the side. On the left, the sensor
in the lint filter holder; on the right, the magnet in the lint filter.
Service Manual TD60.C
7
Troubleshooting strategy
At Asko, we believe in always remaining focused on the customer, and as an ASKO service techni-
cian, you are one of the most important ambassadors of our brand. As such, it is important that
the customer finds the service callout a pleasant experience. Troubleshooting is an important part
of the service callout, and as such we have drawn up a troubleshooting strategy that describes, in
broad terms and step by step, what you need to do to find and diagnose faults.
• Ask the customer to describe the problem.
• Check whether the customer’s description matches any service code.
• Check that the machine is correctly installed:
- Electrical connection - Drainage
- Water connection - Machine correctly levelled
Fault found?
Incorrect installation or external factors that affect performance and functionality (for ex-
ample, water pressure, electrical supply, drainage).
The machine operates normally. No deviations can be found. The customer probably needs
to be informed about proper use of the machine. If necessary, also inform the customer
about guarantee conditions and charges and any charges due.
Yes
Open the service menu:
1. Check the settings
2. Run a test cycle
3. Note any fault codes
If the above actions do not uncover the fault:
• Conduct general troubleshooting. Use the documentation available at ServiceSaver (serv-
ice manuals, service memos, wiring diagrams and other documents).
Yes
No
Fault found?
No
Fault diagnosed?
Repair and check function/
safety.
Contact technical support
for assistance.
Carry out the actions sug-
gested by technical support.
Satisfied customer!
OK?
No
Yes
No
Yes
www.groupdynamics-laundry.com
sales@groupdynamics.lv