■
Product Service
●
Provided Service
1)
Damage Requiring service:
The unit should be serviced by qualified
service personnel if:
z
The DC power supply cord or AC adaptor has been damaged;
z
Objects or liquids have gotten into the unit;
z
The unit has been exposed to rain;
z
The unit does not operate normally or exhibits a marked change in
performance;
z
The unit has been dropped or the cabinet damaged.
2)
Servicing Personnel:
Do not attempt to service the unit beyond that
described in these operating instructions. Refer all other servicing to
authorized servicing personnel.
3)
Replacement parts:
When parts need replacing ensure the service uses
parts specified by the manufacturer or parts that have the same
characteristics as the original parts. Unauthorized substitutes may result
in fire, electric shock, or other hazards.
4)
Safety check:
After repairs or service, ask the service to perform safety
checks to confirm that the unit is in proper working condition.
●
Mail-In Service
When shipping the unit, carefully pack and send it prepaid, adequately insured
and preferably in the original carton. Include a letter detailing the complaint and
provide a daytime phone and/or email address where you can be reached.
If repair is needed during the limited warranty period the purchaser will be
required to furnish a sales receipt/proof of purchase indicating date of
purchase, amount paid and place of purchase. Customer will be charged for
the repair of any unit received without such proof of purchase.
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