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3)
Replacement parts:
When parts need replacing ensure the service uses
parts specified by the manufacturer or parts that have the same
characteristics as the original parts. Unauthorized substitutes may result
in fire, electric shock, or other hazards.
4)
Safety check:
After repairs or service, ask the service to perform safety
checks to confirm that the unit is in proper working condition.
●
Mail-In Service
When shipping the unit, carefully pack and send it prepaid, adequately insured
and preferably in the original carton. Include a letter detailing the complaint and
provide a daytime phone and/or email address where you can be reached.
If repair is needed during the limited warranty period the purchaser will be
required to furnish a sales receipt/proof of purchase indicating date of
purchase, amount paid and place of purchase. Customer will be charged for
the repair of any unit received without such proof of purchase.
●
Warranty
If your product does not work properly because of a defect in materials or
workmanship, Grandbeing Company (referred to as “the warrantor”) will, for
the length of the period indicated as below,
（
Parts (1) Year
，
Labor(90)
Days
）
which starts with the date of original purchase (“Limited Warranty
period”), at its option either (a) repair your product with new or refurbished
parts, or (b) replace it with a new or a refurbished product. The decision to
repair or replace will be made by the warrantor.
During the “Labor” Limited Warranty period there will be no charge for labor.
During the “Parts” warranty period, there will be no charge for parts. You must
mail-in your product during the warranty period. This Limited Warranty is
extended only to the original purchaser and only covers product purchased as
new. A purchase receipt or other proof of original purchase date is required for
