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Frequent Faults, Diagnosis and Troubleshooting

6. Frequent Faults, Diagnosis and

Troubleshooting

This chapter introduces

Frequent server faults as well as corresponding diagnosis and troubleshooting

suggestions.

6.1 Frequent Faults

No power after startup

After the machine is connected with power cable, no power is provided for the

machine while pressing the On/Off button, and indicator does not light up after

power on.

Power module indicator off or red indicator on

The machine is under normal operation, but a certain power module indicator is

off

or red indicator is on to alarm.

No display after power on

No information output appeared on the display after power on via pressing

On/Off

button.

Front panel indicator is off

All front panel indicators are off after power on.

Front panel status indicator alarms

The machine is under normal operation, but status indicator alarms.

Blank screen of the display

Blank screen fault occurs during display usage.

Abnormal display

Trembling, rolling or twisting screen images on the display during machine usage.

Memory capacity displays abnormality

It is shown by the operation system that memory capacity does not correspond

with

Содержание R2210 S2

Страница 1: ...ENTHAL R2210 S2 GRAFENTHAL GmbH von Monschaw Straße 3 47574 Goch info grafenthal de www grafenthal de Copyright 2016 GRAFENTHAL GmbH Alle Rechte vorbehalten GRAFENTHAL ist eine eingetragene Marke der GRAFENTHAL GmbH ...

Страница 2: ... 2 2 Advanced Menu 20 3 2 3 Chipset Menu 26 3 2 4 Server Mgmt 41 3 2 5 Security Menu 51 3 2 6 Boot Menu 51 3 2 7 Save Exit Menu 53 3 3 Firmware Update 53 4 BMC Confi guration 56 4 1 Introduction 56 Note IPMITool downloading website http ipmitool sourceforge net manpage html 57 4 2 Functional Modules 58 4 2 1 Module Composition 58 4 2 2 IPMI Module Introduction 58 4 2 3 Command Line Function Introd...

Страница 3: ...cement 88 5 2 8 Wind Scooper Replacement 89 5 2 9 USB Flash Disk Replacement 90 5 2 10 Mainboard Replacement 90 5 2 11 Front Set Hard Disk Backplane Replacement 91 5 2 12 Power Supply Backplane Replacement 91 5 2 13 Rear Set Hard Disk Backplane Replacement 92 6 Frequent Faults Diagnosis and Troubleshooting 93 6 1 Frequent Faults 93 6 2 Diagnosis and Exclusion Instructions 94 7 Specifications 97 7 ...

Страница 4: ...extended cables 4 Please be sure to use the supplied power supply component such as power lines power socket if supplied with the equipment etc For the safety of equipment and the user do not replace randomly power cables or plugs 5 To prevent electric shock dangers caused by leakage in the system please make sure that the power cables of the system and peripheral equipment are correctly connected...

Страница 5: ...ersonal injury Therefore it is necessary to install supporting feet before installing equipment in the chassis After installing the equipment and other components in the chassis it can only pull out one component from the cabinet through its sliding component at one time Pulling out several components at the same time may lead the cabinet to turn over and cause serious personal injury 11 Please do...

Страница 6: ...fore dismounting the cover of host or contacting the internal components you shall cool down the equipment fi rst to avoid damaging the main board please power off the system and wait for 5 seconds and then dismount the components from the main board or disconnect the connection of peripheral equipment of the system 5 If there are modulator demodulator telecommunication or local area network optio...

Страница 7: ...ion of the system When disconnecting the cables please grab the connector of cables and plug it out and never pull the cables 2 Before dismounting the cover of cabinet or touching the internal components the products need to be cooled down 3 Before dismounting and touching any electronic component in the equipment you shall conduct off the static electricity on the body by touching the metal earth...

Страница 8: ...nd stabilization 4 When pressing down the release latch of the sliding rail of components and sliding in or out please be careful as the sliding rail may hurt your fi gures 5 Never make the AC power branch circuit in the cabinet overload The sum of cabinet load shall not exceed 80 of the ratings of branch circuits 6 Ensure that components in the cabinet have good ventilation 7 When repairing compo...

Страница 9: ...ory redundancy function Mainboard integrates Gigabit network cards of high performance and supports network advanced features Mainboard integrates BMC KVM chips 6 PCI Express expansion slots available Supports SAS 3 0 12Gb s or SAS Raid cards and implements flexible SAS SAS RAID solutions Modular design on components such as structure storage PCI expansion power supply and fan etc Energy saving an...

Страница 10: ...upports up to two 135W Interface Two Socket R3 slots Chip Group Chip Group Type PCH C610 Wellsburg Memory Memory Type DDR4 ECC RDIMM LRDIMM memory Single Inline Memory Module Qty 20 Memory Volume It supports up to 640GB 32GB for single I O Interface USB Interface 2 rear set USB 3 0 interfaces and 2 built in USB 3 0 interfaces Display Interface 1 front set VGA interface 1 rear set VGA interface Ser...

Страница 11: ...0 CPU0 8X 1X support half height half length riser card support NCSI PCIE1 CPU1 4X support half height half length riser card PCIE2 CPU1 16X support half height half length riser card PCIE3 CPU1 8X 16X slot 8 lanes support half height halflength riser card PCIE4 CPU0 16X support half height 3 4 length riser card PCIE5 CPU0 8X support half height half length riser card Hard Disk Hard Drive Type Fro...

Страница 12: ...s weight includes Host Packing Box Rail Parts Kit Environment Parameters Working Environment Temperature 10 35 Storage Transportation Temperature 40 55 Working Humidity 35 80 relative humidity Storage Transportation Humidity 20 93 40 relative humidity 2 3 Front Panel 2 3 2 3 5 8 Disk Position No Module Name 1 Front set VGA interface 2 Front set USB 3 0 interface 3 Securing buckle of server and cab...

Страница 13: ... Buttons and Indicators No Module Name 1 Server switch button 2 ID light and button 3 System fault indicator button 4 LCD liquid crystal management module interface 5 System fault indicator 6 Memory fault indicator 7 Fan fault indicator 8 Power fault indicator 9 System overheating indicator 10 Network status indicator 2 3 6 Indicators on Hard Disk Bracket ...

Страница 14: ...larming indicator Constant red Hard disk fault Constant blue Hard disk positioning Constant blue In coordination with RAID rebuilding 2 4 Rear Panel No Module Name 1 PSU0 2 PSU1 3 Power line interface 4 2 5 inch hard disk slot 5 Serial interface 6 BMC Reset 7 Gigabit network interface 8 IPMI interface 9 USB interface 10 ID light and button 11 VGA interface ...

Страница 15: ...esponding with CPU0 2 CPU1 3 System fan interfaces 4 SATA interface 5 SSATA interface 6 Front set USB interface 7 Built in USB interface 8 CMOS clear jumper 9 TCM interface 10 Front set VGA interface 11 PCIE slot corresponding with CPU0 12 PCIE slot corresponding with CPU1 ...

Страница 16: ...ntrol panel interface 2 6 Mainboard Jumper Introduction 2 6 1 Clear CMOS Jumper Introduction See 2 5 Mainboard Layout for jumper positions Jumper No Function Description Jumper Functions CLR_CMOS CMOS clear jumper Short circuit pin1 2 to restore normal status short circuit pin2 3 to clear CMOS It is required to shut down the system as well as disconnect power supply during CMOS cleaning and hold f...

Страница 17: ...ered please record the corresponding original setup Hence when there are operating problems in the system due to the option altered the setup can revert 2 Ordinarily the factory default system value is the optimized setup Don t try to alter the parameters before you understand their denotations 3 The common setup is introduced in detail in this paper The less referred options in the application pr...

Страница 18: ...18 Note Options in grey are not available Options with symbol have a sub menu ...

Страница 19: ...alue or setting of the current one F1 Help F2 Restore the last configuration F9 Restore default configuration F10 Save and exit Enter Execute commands or select a sub menu 3 2 BIOS Configuration 3 2 1 Main Menu Main Menu Interface Instruction Table Interface Parameters Function Description BIOS Information Displays current BIOS information Processor Information Displays CPU information Memory Info...

Страница 20: ...guration ACPI Settings Advanced configuration and power interface settings AST2400 Super IO Configuration AST2400 I O chip parameter configuration Serial Port Console Redirection Serial port console redirection settings PCI Subsystem Settings PCI subsystem settings Network Stack Configuration Network stack configuration CSM Configuration CMS configuration USB Configuration USB configuration Onboar...

Страница 21: ...S s security device support settings Current Status Information Status information of the current security device 3 2 2 2 ACPI Settings Advanced Menu Interface Instruction Table Interface Parameters Function Description Enable ACPI Auto Confi guration To allow ACPI s automatic confi guration Lock Legacy Resources The locking legacy resources setting ...

Страница 22: ... port 1 confi guration 3 2 2 4 Serial Port Console Redirection Serial Port Console Redirection Menu Interface Instruction Table Interface Parameters Function Description Console Redirection The console redirection switching settings Console Redirection Settings The console redirection parameter settings 3 2 2 4 1 Console Redirection Settings When the Console Redirection option is set to Enabled th...

Страница 23: ...rity check settings Stop Bits Stop bits settings Flow Control Flow control settings VT UTF8 Combo Key Support VT UTF8 Combo key support settings Recorder Mode Recorder mode settings Redirection 100 31 Expanded terminal resolution settings Legacy OS Redirection Resolution Terminal resolution settings of legacy OS Putty KeyPad Putty s functional keys and keyboard settings Redirection After BIOS POST...

Страница 24: ...ion Description PCI Latency Timer PCI delay timer settings PCI X Latency Timer PCI X delay timer settings VGA Palette Snoop VGA color correction settings Above 4G Decoding 64bit equipment s decoding settings on address space larger than 4G 3 2 2 6 CSM Configuration CSM Confi guration Menu Interface Instruction Table ...

Страница 25: ...e device Option Rom execution method settings Video Video device Option Rom execution method settings Other PCI devices Other PCI devices Option Rom execution method settings 3 2 2 7 USB Configuration USB Menu Interface Instruction Table Interface Parameters Function Description Legacy USB Support Legacy USB device settings XHCI Hand off Expansible host controller interface settings orienting to U...

Страница 26: ...on Table Interface Parameters Function Description Onbaord NIC1 Control Onboard network card NIC1 switching settings Onbaord NIC2 Control Onboard network card NIC2 switching settings Onboard NIC1 ROM Onboard network card NIC1 PXE Oprom switching settings Onboard NIC2 ROM Onboard network card NIC2 PXE Oprom switching settings 3 2 3 Chipset Menu ...

Страница 27: ...i guration Server ME confi guration Runtime Error Logging Runtime error log confi guration Common Confi guration Common options confi guration 3 2 3 1 Processor Configuration Processor Confi guration Menu Interface Instruction Table Interface Parameters Function Description Processor Information Processor information sub menu and processor detailed information Hyper Threading Technology Hyper thre...

Страница 28: ... settings 3 2 3 2 Advanced Power Management Configuration Advanced Power Management Confi guration Menu Interface Instruction Table Interface Parameters Function Description Power Technology To set power management Confi g TDP TDP settings CPU P State Control CPU P State control sets sub menu and starts when Power Technology is set to Custom CPU C State Control CPU C State control sets sub menu an...

Страница 29: ...U P State Control Menu Interface Instruction Table Interface Parameters Function Description EIST P states EIST switching settings Turbo Mode Turbo mode switching settings 2 CPU C State Control CPU C State Control Menu Interface Instruction Table Interface Parameters Function Description ...

Страница 30: ...ettings 3 Energy Performance Tunning Energy Performance Tunning Menu Interface Instruction Table Interface Parameters Function Description Energy Performance Tunning To select BIOS or OS to carry out energy performance tuning Energy PerformanceBIAS Energy performance management settings Workload Confi guration Workload confi guration 3 2 3 3 QPI Configuration ...

Страница 31: ... bandwidth Link L1 Enable In the case that system is extremely idle turn off QPI Link E2E Parity Enable E2E parity check enabling settings COD Enable COD enabling settings Early Snoop Early Snoop settings 3 2 3 4 Memory Configuration Memory Confi guration Menu Interface Instruction Table Interface Parameters Function Description Enforce POR To execute POR settings Memory Frequency Memory frequency...

Страница 32: ...k interleaving settings A7 Mode A7 mode settings Memory Topology Memory Topology Memory RAS Confi guration Memory RAS confi guration sub menu 1 Memory RAS Confi guration Memory RAS Confi guration Menu Interface Instruction Table Interface Parameters Function Description Memory Mode As for memory mode confi guration there re 3 options of Independent Mirroring and Lock Step Lockstep X4 DIMMs X4 DIMM...

Страница 33: ...ation Menu Interface Instruction Table Interface Parameters Function Description IIO0 Confi guration IIO0 confi guration sub menu used to set link speed of PCIE device of CPU0 IIO1 Confi guration IIO1 confi guration sub menu used to set link speed of PCIE device of CPU1 I OAT Confi guration Intel I O acceleration technology confi guration sub menu Intel VT for Directed I O VT d Intel VT d switchin...

Страница 34: ...r on power status settings PCH sSATA Confi guration PCH sSATA confi guration sub menu PCH SATA Confi guration PCH SATA confi guration sub menu USB Confi guration USB confi guration sub menu 1 PCH SATA Confi guration Taking PCH SATA Confi guration menu as an example introduce onboard SATA port and SATA hard disk confi guration while PCH Ssata Confi guration is similar to this which will not be repe...

Страница 35: ...i gure SATA as an option set to RAID press F10 to save settings and system restarts b During system startup the following content will display on the screen Press CTRL I to enter Confi guration Utility Meanwhile press Ctrl and I synchronously to enter SATA RAID configuration interface and one example is as shown in the following fi gure c After entering SATA RAID configuration interface menu list ...

Страница 36: ...ate RAID Volume To create an RAID volume Delete RAID Volume To delete an existed RAID volume Reset Disks to Non RAID To reset hard disks in RAID volume and to restore them to non RAID status Exit To exit SATA Host RAID confi guration interface a Create RAID Volume Menu After entering SATA RAID confi guration interface you could use up and down arrows to select this menu then press Enter to create ...

Страница 37: ...Parity This RAID volume is allowed to be made on 3 or above hard disks Disks Select hard disks to make RAID volume press enter after this option is selected system will enter hard disk selection interface please select hard disks to make RAID volume using space key accordingly and then press enter to return to volume create menu Strip Size Please select strip size only RAID0 and RAID5 volumes coul...

Страница 38: ...ter entering Delete RAID Volume menu system prompts Deleting a volume will reset the disks to non RAID Warning ALL DISKS DATA WILL BE DELETED To delete an RAID volume please press DEL system prompts ALL DATA IN THE VOLUME WILL BE LOST again Are you sure you want to delete Volume Y N to delete this RAID volume please enter Y to cancel deletion of this RAID volume please enter N c Reset Disks to Non...

Страница 39: ... hard disk system prompts Are you sure you want to reset RAID data on selected disks Y N again enter Y or N according to prompt It is to be noted that during resetting hard disk data on this disk will all be lost meanwhile this disk will not belong to RAID volume any more d Exit Menu System prompts Are you sure you want to exit Y N enter Y to exit SAS RAID confi guration interface enter N to cance...

Страница 40: ...ion Operational Firmware Version Operational ME fi rmware version Recovery Firmware Version Recovery ME fi rmware version ME Firmware Features ME fi rmware features ME Firmware Status 1 ME FW status value 1 ME Firmware Status 2 ME FW status value 2 Current State Current state Error code ME FW error code 3 2 3 8 Common Configuration ...

Страница 41: ...ngs 3 2 4 Server Mgmt Server Mgmt Menu Interface Instruction Table Interface Parameters Function Description BMC Firmware Version BMC fi rmware version FRB 2 TImer FRB 2 clock settings FRB 2 Timer timeout FRB 2 clock expiration time settings FRB 2 Timer policy Policy settings after FRB 2 clock expiration OS Watchdog Timer System watchdog clock settings OS Wtd Timer timeout OS watchdog clock expira...

Страница 42: ... SystemHealth Information System health information sub menu 3 2 4 1 System Event Log System Event log Menu Interface Instruction Table Interface Parameters Function Description SEL Components System event log switching settings during startup Erase SEL System event log erasing settings When SEL is Full Operation settings after system event log is full Log EFI Staus Codes Logging EFI status codes ...

Страница 43: ...ping synchronous update of FRU information 3 2 4 3 BMC network configuration BMC network confi guration Menu Interface Instruction Table Interface Parameters Function Description Confi guration Address Source Confi guration BMC Network Status Parameter It could set static IPs and obtain IPs dynamically while Unspecifi ed will not modify BMC network parameters ...

Страница 44: ... port and shareline management port taking Dedicated management port as an example the BIOS reading confi guration is as shown in the following fi gure 2 BIOS could carry out Dynamic and Static network settings on BMC Dedicated management port and sharelink management port taking Dedicated management port as an example to set a BMC Static IP as follows a Set the Confi guration Address Source optio...

Страница 45: ...shown in the following fi gure d Select the Router IP Address option and press Enter to pop up the Router IP Address box enter the Router IP Address to set manually after confi guration is completed press Enter to confi rm and an example is as shown in the following fi gure e When Static IP confi guration is done press F10 to save and restart BIOS will carry out Static IP confi guration for BMC ...

Страница 46: ... User The sub menu for adding users Delete User The sub menu for deleting users Change User Settings The sub menu for modify user settings 1 Add User operation a Select the User Name option and press Enter to pop up the User Name box enter the user name to set manually after confi guration is completed press Enter to confi rm ...

Страница 47: ... rm c Channel NO is set to 1 or 8 d The User Privilege Limit option sets privilege for new user after configuration is completed press Enter to pop up the BMC USER SETTINGS INFO box when system prompts Set User Access Command Passed press Enter and then OK to confi rm the new user is added successfully and the example is as shown in the following fi gure 2 Delete User operation ...

Страница 48: ...ssword deletion is done or not 3 Change User Settings a Select the User Name option and press Enter to pop up the User Name box manually enter the user name to modify after configuration is completed press Enter to confi rm b Select the User Password option and press Enter to pop up the User Password box manually enter the user password and press Enter to confi rm c Select the User option and set ...

Страница 49: ...formation is changed successfully 3 2 4 5 System Health Information System Health Information Menu Interface Instruction Table Interface Parameters Function Description System Temperature Information System temperature information sub menu System Fan Speed System fan speed sub menu System Voltage Information System voltage information sub menu 1 System Temperature Information ...

Страница 50: ...50 2 System Fan Speed 3 System Voltage Information ...

Страница 51: ... Password Create a password for administrator User Password Create a password for normal user 3 2 6 Boot Menu Boot confi guration Menu Interface Instruction Table Interface Parameters Function Description Bootup NumLock State Numlock keys status settings after bootup Boot Options Retry The booting device polling settings ...

Страница 52: ...ter Boot menu move the cursor to Boot option X via up and down arrows to select and set system boot sequence with X set to 1 2 3 etc while an example is as shown in the following fi gure Taking Boot option 1 as an example you could set the fi rst boot device for the system Move the cursor to Boot option 1 and press Enter to pop up the boot option for selection i e IBA GE slot 0400 v1543 UEFI Built...

Страница 53: ... Save as user Defaults To save as defaults Restore user Defaults To restore user defaults Boot Override To reload boot device you could select all boot devices in the following 3 3 Firmware Update For BIOS update you could select to update in DOS or OS 1 Use afudos tool to update BIOS in DOS System boots from USB DOS startup disk enters the directory containing afudos tool while bin fi les of the ...

Страница 54: ...re Block 2 Use afudos tool to update BIOS in Linux OS There re 32bit and 64bit Linux OS afulnx tools taking Linux 64bit OS as an example use afulnx_64 tool to enter the directory containing afulnx_64 tool meanwhile put bin fi les of corresponding BIOS into this folder and enter command afulnx_64 BIOS BIN P B N X R while an example is as shown in the following fi gure When there s any change in ME ...

Страница 55: ...taining afuwinx64 exe tool meanwhile put bin files of corresponding BIOS into this folder and enter command afuwinx64 exe BIOS BIN P B N X R to update BIOS fi les Meanwhile GUI method is provided in Windows to refresh BIOS Taking Windows 2008R2 OS as an example use AFUWINGUI tool to update BIOS a Run AUWINGUI EXE tool as shown in the following fi gure b Click the Open button after selecting the BI...

Страница 56: ...d by management software The distributor server management software is a control unit realizing server management which is compatible with management standard of the server industry IPMI2 0 specifi cation It mainly realizes the following functions Remote control It realizes server control via functions such as KVM Keyboard Video andMouse SOL Serial Over Lan and virtual media etc Note SOL function ...

Страница 57: ...ccording to ambient temperature and workload dynamically Supports IPMITool tool management Supports operation according to commands sent by IPMITool and you could download IPMITool by yourself Note IPMITool downloading website http ipmitool sourceforge net manpage html Supports WEB interface management Provides a friendly and visual interface management and you could complete tasks of confi gurati...

Страница 58: ...le realizes the calling of IPMImodule User realizes the operation on IPMI module via command lines WEB module realizes daily management on server in the form of visual interface via calling IPMI commands and WEB module has integrated functions of KVM and virtual media 4 2 2 IPMI Module Introduction IPMI module realizes management on server system according to IPMI2 0 standard Functions realized by...

Страница 59: ...fl oppy disk iso fi le in the form of virtual CD driver and fl oppy drive on server via internet To use the remote control function the Client needs to be equipped with browser of corresponding version and Java runtime environment as shown in the following table The table is to be supplemented Instructions If Java runtime environment does not comply with requirements user could login http www orac...

Страница 60: ...etwork port Step 3 The login interface pops up as shown in the following fi gure in this interface 1 Enter user name and password Note System provides a default user admin in administer user group and the default password is admin 2 Click Login to enter the management interface 4 3 2 Web Interface Introduction The Web interface helps users to accomplish server management via its visual and friendl...

Страница 61: ...o login page There s a navigation tree on the left via nodes on the tree you could select different functional interfaces Functions able to be realized via Web interface include Viewing the overall situation viewing system information remote control power management event and log query real time monitoring diagnosis and orientation system maintenance and system confi guration etc For detailed intr...

Страница 62: ...e Asset information Displays system configuration information which includes CPU memory PCIE device and Mac address information Hardware monitoring Displays real time monitoring information which includes temperature sensor voltage sensor fan rotation rate power processor status memory status and power module status information Device status Displays status information of the front set hard disk F...

Страница 63: ...63 ...

Страница 64: ...llowing fi gure Console redirection KVM To pop up the KVM console window Server switch on off control To control startup shutdown and restart of the server Server orientation To turn on off the positioning light Remote session confi guration To set KVM session encryption media encryption and virtual media connection methods Virtual media confi guration To set the quantity of virtual media fl oppy ...

Страница 65: ...lect Power Supply and Heat Radiation on navigation tree to open the power supply and heat radiation page which contains three pages of power supply monitoring power supply management fan rotation rate control as shown in the following fi gure ...

Страница 66: ...ent rotation rate information and rotation rate control function Note Fan rotation rate control contains the following rotation rate gears Low speed gear About 20 duty ratio Medium speed gear About 50 duty ratio High speed gear About 80 duty ratio Full speed gear 100 duty ratio 4 6 BMC Confi guration Select BMC Confi guration on navigation tree to open the BMC confi guration page which contains 10...

Страница 67: ...fi guration Sets SMTP server information related to alarming Alarming management Sets information about BMC management module alarming event fi ltering and alarming targets etc Active directory configuration Carries out related configuration on BMC active directory LDAP E Directory Carries out related confi guration on BMC s LDAP User confi guration Carries out management on BMC users including ad...

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Страница 71: ...tem event logs Displays various event logs generated by server BMC system audit logs Displays system logs and audit logs of BMC Black box logs Used to import fault logs Event logs confi guration Sets BMC logs storage strategies Linear strategy To clean all logs after log storage is full and record again Circulation strategy To record circularly after log record is full BMC system audit logs confi ...

Страница 72: ...ion tree to open fault diagnosis page which contains three pages of Task Restart Last Crash Screen and System Power On Self test codes As shown in the following fi gure Task restart Contains restart two functions of restarting BMC and restarting KVM service ...

Страница 73: ...Select System Maintenance on navigation tree to open system maintenance page which contains three pages of BMC Firmware Update BIOS Firmware Update and Restore Factory Confi guration As shown in Figure 2 33 Figure 2 34 and Figure 2 35 BMC fi rmware update Carries out update on BMC FW via BMC Web interface BMC fi rmware update Carries out update on BMC via BMC Web interface Restore factory confi gu...

Страница 74: ...apter It introduces Web interface of management system as well as operation steps to login Web interface Login command line Introduces methods of login command line Command line function introductionIntroduces command line functions 4 10 1 Command line login ...

Страница 75: ...terface Enter help you could view online help 4 10 2 Command Line Function Introduction 4 10 2 1 Network Information Acquisition and Configuration You could acquire and confi gure BMC s network information via ipconfi g instruction 4 10 2 2 Sensor Information Acquisition Via sensor instruction you could acquire all sensor information lists ...

Страница 76: ...n and Configuration Via FRU instruction you could acquire FRU confi guration information 4 10 2 4 Chassis Status Acquisition and Control Via chassis instruction you could acquire and control system power status Acquiring system power status ...

Страница 77: ...a user instruction you could acquire the user list to add or delete users Acquiring user list 4 10 2 6 BMC Version Acquisition and BMC Restart Via mc instruction you could acquire BMC version information and restart BMC Acquiring BMC version information ...

Страница 78: ...u could either set fan work mode or acquire fan rotation rate Fan rotation rate acquisition 4 10 2 8 Power Module Information Acquisition and Configuration Via Psu instruction you could either acquire power module information or set power module as main output Power module information acquisition ...

Страница 79: ...hihuahua Yellowknife Arizona Mazatlan GMT 06 00 Central Time USA and Canada Belize Costa Rica Easter Island Galapagos Islands Salvatore Guatemala Managua Mexico City Regina Winnipeg GMT 05 00 Eastern Time USA and Canada Panama Bogota Toronto Grand Turk Island Montreal Iqaluit Guayaquil Havana the Cayman Islands Leo Brown Cu Lima Nassau Port au Prince Jamaica GMT 04 00 Atlantic Time Canada Aruba An...

Страница 80: ...hasa Lagos Liebe Weil Luxemburg Luanda Rome Madrid Malta Monaco Niamey Stockholm Guinea Zurich Tunisia Vaduz Vienna Windhoek Ceuta Gibraltar GMT 02 00 Amman Beirut Bucharest Blantyre Bujumbura Damascus Tripoli Harare Habo Roney Helsinki Kiev Kigali Kihine U Cairo Gaza Riga Lubumbashi Lusaka Maputo Minsk Kaliningrad Maseru Mbabane Nicosia Sofi a Tallinn Tel Aviv Vilnius Athens Istanbul Johannesburg...

Страница 81: ...ei Brunei Ulan Bator Perth Singapore Beijing Hongkong China GMT 09 00 Chaya Pla Dili Tokyo Yakutsk Palau Pyongyang Qiao Bashan Seoul GMT 09 30 Adelaide Darwin GMT 10 00 Di Mundi Weil Brisbane Hobart Melbourne Sydney Guam Port Moresby Yuzhno Sakhalinsk Saipan Truc GMT 11 00 Efate Ponape Island Guadalcanal Kosrae Magadan Noumea GMT 11 30 Nuo Fuke GMT 12 00 Oakland Funafuti Kwajalein Majuro Pietro Pa...

Страница 82: ...tic electricity 5 2 Parts Replacement Special tips Except hot plugging parts i e hot plugging hard disk etc all part replacements could only be carried out with power disconnected 5 2 1 Processor Replacement During installing and replacing CPU please pay attention to the following issues During installing two CPUs type of these two CPUs shall be the same When only one CPU is to be installed please...

Страница 83: ...pen CPU fi xing plate Step 2 Install CPU into CPU slot and then remove protective cover on CPU slot Step 3 Clamp CPU with CPU fi xing plate and then fi x two pull rods fi rmly Step 4 Fix CPU heat radiator above CPU and fasten bolts on heat radiator ...

Страница 84: ... of CPU heat radiator must be installed in the direction corresponding to system inlet outlet During fixing CPU heat radiator it is required to fasten bolts according to diagonal sequence accordingly Memory slot layout is as shown in the following fi gure Memory installation principle 5 2 2 Memory Replacement ...

Страница 85: ...ual CPUs CPU0 position memory shall follow the screen printing sequence CHA 0 CHB 0 CHC 0 CHD 0 CHA 1 CPU1 position memory follow the screen printing sequence CHE 0 CHF 0 CHG 0 CHH 0 CHE_1 Step 1 Open fi xing catches on both ends of memory slot Step 2 Align the notch at memory bottom with memory slot positioning point and press both ends of the memory with your thumbs to insert the memory into the...

Страница 86: ...n hard disk bracket automatically fl atten and dismantle hard disk bracket Step 3 Use four hard disk bolts to fi x the hard disk onto the bracket Step 4 Install the hard disk into the server and fasten hard disk buckles fi rmly ...

Страница 87: ...lly with even force Figure 3 Install power module Push the new power module into the sliding channel until a click sound is heard power spring leaf is caught into the buckle automatically and power module could not move any more 5 2 5 Chassis Cover Replacement Step 1 Turn the chassis cover lock to the open position ...

Страница 88: ...is cover upwards 5 2 6 System Fan Replacement Hold the both ends of the fan and vertically remove the single fan upwards 5 2 7 PCIE Expansion Card Replacement Step 1 Insert a screw driver into the cross slot on top of the blocking piece then pry and take down the blocking piece as shown in the following fi gure ...

Страница 89: ...on card into the slot corresponding to PCIE card Step 3 Install the riser card bracket back to the server 5 2 8 Wind Scooper Replacement Step 1 Open upper cover of the chassis Step 2 Pull buckles inwards on both ends of the wind scooper and then vertically remove the wind scooper upwards ...

Страница 90: ...n Step 2 Remove the USB Flash disk along reversal direction of USB interface 5 2 10 Mainboard Replacement Step 1 Dismantle all parts and cables connecting to mainboard Step 2 Use a screwdriver to remove the screws on the mainboard and vertically remove the mainboard upwards ...

Страница 91: ...move the chassis buckles upwards and then remove the hard disk backplane outwards 5 2 12 Power Supply Backplane Replacement Step 1 Dismantle all parts and cables connecting to power supply backplane Step 2 Use a screwdriver to remove the screws on the power supply backplane and vertically remove the power supply backplane upwards ...

Страница 92: ... 2 13 Rear Set Hard Disk Backplane Replacement Steps Depart hard disk backplane from fi xed legs of the chassis vertically remove the chassis buckles upwards and then remove the hard disk backplane outwards ...

Страница 93: ... normal operation but a certain power module indicator is off or red indicator is on to alarm 3 No display after power on No information output appeared on the display after power on via pressing On Off button 4 Front panel indicator is off All front panel indicators are off after power on 5 Front panel status indicator alarms The machine is under normal operation but status indicator alarms 6 Bla...

Страница 94: ...r supply is normal b If power supply is normal plug in and off the power module again to test and then start for verifi cation c If there s a machine and a power module of the same type you could change the power module to test whether there s a power module fault d If no solution could be achieved via the above operation please contact the distributor customer service 2 Power module indicator off...

Страница 95: ...Operation steps Please check whether all power module indicators are green constant if so you could login BMC web interface to collect logs and contact the distributor customer service 5 Memory capacity incomplete Description Memory capacity viewed via the operation system does not correspond with physical memory capacity Operation steps a Ensure all memories have been correctly installed in place...

Страница 96: ...ce fault could be considered and you could contact the distributor technical support 7 USB interface problem Description Unable to use devices with a USB interface Operation steps a Make sure operation system on server supports USB devices b Make sure system has been installed with correct USB device driver c Power off the server and then power on again to test d Make sure whether the USB device i...

Страница 97: ...device has been tested and complies with regulations related to Class A digital devices in Part 15 of FCC rules Main purpose of these limitations is to provide reasonable protection while operating such devices in business districts to avoid harmful disturbance This device may produce use and emit RF energy if installation or usage is carried out not according to instructions harmful disturbance m...

Страница 98: ...it is required to adopt practicable precautions against its disturbance 7 4 China Environmental Symbols The products comply with China environmental symbols criteria Name of Hazardous Substances or Elements in the Product Content Mark Table Server Part Name Toxic and Harmful Substances or Elements Pb Hg Cd Cr VI PBB PBDE Case Mainboard Memory Hard Disk Power Supply Cable Floppy drive CD Drive Exte...

Страница 99: ...on Products 2 Indicates content of hazardous substances in at least one homogenous material of this part is belowlimit regulated in Requirements for Concentration Limits for Certain Hazardous Substances in Electronic Information Products In the table indicates printed board welding technique limit fails to reach limit requirements 3 All the above parts are possible confi guration parts in product ...

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