
Troubleshooting
333276A
5
Troubleshooting
Problem
Cause
Solution
No module status LEDs are illumi-
nated.
No power to cellular module.
Turn Reactor ON.
Ensure unit is properly installed.
See
on page 3.
Make sure the M8, 4-pin to M12,
8-pin cable is installed between cel-
lular module and control box.
Has not identified GPS location
(green module status LED flashing).
Still identifying location.
Wait a few minutes for the unit to
identify the location.
Unable to identify location. In a
location where GPS lock cannot
occur. Buildings and warehouses
often prevent GPS locks.
Move system to a location with a
clear view of the sky.
Has not established a cellular con-
nection (orange module status
flashing).
Still establishing cellular connection.
Wait a few minutes for unit to estab-
lish the connection.
Unable to establish cellular connec-
tion.
Move system to a location with cel-
lular service to establish cellular
connection.
Cannot view data for my unit(s) on
website.
Graco InSite unit has not been acti-
vated.
Activate unit. See
page 4.
Temperature data not displayed on
website.
Reactor temperature measurement
is not working.
See Reactor repair manual.
Hose zone temperature data not
displayed on website.
The RTD is not correctly installed
on the hose or is broken.
See Reactor repair manual.
Pressure data not displayed on
website.
Reactor pressure measurement is
not working.
See Reactor repair manual.