BULLETIN NO. A-PAP01-00
4
Product Assistance Procedures
You have purchased a quality piece of furniture. Our international team has
spent many hours designing and engineering this piece and packaging to ensure you
will be satisfied with your purchase. But if for any reason you need help with your
purchase please contact us at any time.
Procedures to follow should you have any questions:
For best and most timely service please contact us by e-mail at [email protected]
Please provide the following information in your e-mail.
1. Your Name__________________________________________________
2. Address_____________________________________________________
_____________________________________________________
3. Phone number________________________________________________
4. Place and date of purchase_____________________________________
_________________________________________________________
5. Item number and description of your product. ____________________
_________________________________________________________
_________________________________________________________
The item number can be found on the back of the case or on the foot/headboard
of the crib. Please include all numbers found on that label including the PO# and
production date.
6. Short description of the issues and attach a photo if possible.
____________________________________________________________
____________________________________________________________
____________________________________________________________
Someone will contact you via e-mail or phone to help you with your issues.
If you do not have internet access, please fax the above information to
609-409-5809
If you do not have internet or fax access, please call us at 888-266-2848 and be sure
to have all the above information ready to give to your Client Service Specialist.
